2020 Toyota Sienna: problems, recalls and reliability
2 recalls and 38 owner complaints on record; the weakest area is power train (21% of complaints).
Data updated weekly · 2 new complaints in the last 90 days · latest recall Nov 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 38 owner complaints filed with NHTSA for this exact model year.
“Power sliding door on driver side cable snapped. After closing door and trying to use the door without power unable to open or close the door at all. Passengers forced to use alternate door for exit of vehicle.”Owner report · Structure · Aug 2026
“Odometer Fraud. The contact purchased a 2020 Toyota Sienna. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,044. It was later discovered upon checking with the local DMV that the mileage was 288,044.”Owner report · Electrical System · Aug 2026
“We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went taken to the dealer they want 1000 to 2700 to remove the head liner and try to fine the problem, which what was reported didn't help. The dealer recommended to not park with the front of the van facing down hill if rain is forecast, my problem is that Toyota has not been required to fix the leaks. I'm calling my local dealership tomorrow about are leak.”Owner report · Air Bags · Jun 2026
Show 7 more owner reports
“My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota to get it fixed. There is no way I can pay 9k for a new transmissions because they put in faulty ones.”Owner report · Power Train · May 2026
“cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover”Owner report · Unknown Or Other · Apr 2026
“A catastrophic failed automatic transmission; UA80E of Toyota Sienna 2020 at 85,000 miles. It occurred while I've been driving downhill. No warning lights, not overheating, no diagnostic ODB code, no other indications prior to the failure. Failure created a substantial safety risk for myself, my four passengers and other road users. Sudden loss of transmission function could lead to potential dangerous situation. Minivan was towed to the nearest Toyota dealer where transmission assembly was confirmed for replacement.”Owner report · Power Train · Aug 2025
“"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommended replacing the entire transmission. However, a second opinion suggested that this kind of noise isn't normal. I'm worried about safety because, although it's just a whine right now, I fear it could fail unexpectedly. I have a child in a wheelchair, and ensuring my vehicle's safety is very important to me."”Owner report · Power Train · May 2025
“Hinge rust on fuel door causing it to break and not let rear passenger door auto open (because switch won't make up) hinge is very weakly built”Owner report · Structure · Aug 2024
“The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.”Owner report · Structure · Jan 2024
“Spontaneous and random: Blinkers come on, radio volume goes up or down when turning the other way, CarPlay USB shuts off and on, hiccups when accelerating (when ECO kicks on/in)...everything points to an electrical/computer issue. Purchased used from a dealership and noticed these issues after the 3-day return window.”Owner report · Electrical System · Dec 2023
Recalls - 2 campaigns
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Specifications
Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Counts are not adjusted for time on the road here - see all Sienna years ranked fairly for the age-adjusted comparison.
Check your exact Sienna by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Toyota Sienna reliable?
NHTSA has 38 owner complaints and 2 recall campaigns on record for the 2020 Toyota Sienna. The most complained-about area is power train (21% of complaints).
At what mileage do 2020 Toyota Sienna problems usually appear?
Half of the complaints that mention mileage were filed at 17,286 miles or less.
Does the 2020 Toyota Sienna have open recalls?
2 recall campaigns have been issued, the latest concerning fuel system, gasoline. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.