2023 Toyota Sienna Hybrid: problems, recalls and reliability
2 recalls and 68 owner complaints on record; the weakest area is service brakes (42% of complaints); the 2021 and 2022 model years look more trouble-free.
Data updated weekly · 3 new complaints in the last 90 days · latest recall Dec 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 68 owner complaints filed with NHTSA for this exact model year.
“While drive I'm approaching my driveway at about 20 MPH i proceed to turn into my drive and the car does stop or slow down it's like I'm on ice (very scary) Toyota says this is common on hybrids it seems to scary to drive”Owner report · Service Brakes · Aug 2026
“While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.”Owner report · Unknown Or Other · Jul 2026
“while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few months”Owner report · Power Train · May 2026
Show 7 more owner reports
“When braking, there is a sudden jerk and surge in power at low speeds. It feels like you are losing control of the car. It feels unsafe to drive the car.”Owner report · Service Brakes · Apr 2026
“Front brakes make a clicking noise that happens when accelerating and breaking, the brake pads may have some play or even the calipers may be malfunctioning. Vehicle is still under warranty and Toyota service center refuses to address the issue. They want me to spend $160+ to have them grease the brake pads, but they don't guarantee that this will fix the problem. On a fairly new hybrid van that has almost no wear on the brakes, this shouldn't happen, and when it does, Toyota should acknowledge and address the issue.”Owner report · Service Brakes · Feb 2026
“The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that her husband pressed the automatic liftgate button to close, unaware that their child was near the trunk. The contact's son's left hand became trapped beneath the liftgate, and her husband had to yank the liftgate open to free the child's hand. The child received medical attention for bruising on his left hand. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.”Owner report · Structure · Dec 2025
“The contact owns a 2023 Toyota Sienna. The contact stated that while driving 65 MPH, there was a popping sound coming from the sunroof, and the contact discovered that the sunroof had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.”Owner report · Visibility · Sep 2025
“Brakes will intermittently lurch when coming to a stop with normal braking pressure. The lurch feels like the brakes have stopped working and the driver has to press harder on the brake to avoid rear ending the vehicle in front. Brake pedal feels normal the entire time. Dealership is unable to duplicate on a test drive since the issue is intermittent.”Owner report · Service Brakes · Sep 2025
“When I go to brake the brakes seem to malfunction and skip engagement. I've had acceleration happen in the vehicle when I brake. At one time this caused my speed to jump while braking, I went from 5 to 10 MPH. This now happens several times a week.”Owner report · Service Brakes · Jul 2025
“The (PCS) Precollision System has been already set to LOW sensitivity, but every once in awhile when pulling in to oncoming traffic the vehicle would think there's still a car and just stalls for a few seconds (nonresponsive to acceleration pedal) leading to a dangerous occurrence where I could be hit by a vehicle because I've basically stopped in an active intersection. My vehicle is clean, so no dirt blocking the sensors, and I also own a 5th gen RAV4 without this issue.”Owner report · Forward Collision Avoidance · Apr 2025
When filing, owners marked a crash in 8 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
How other years compare
Counts are not adjusted for time on the road here - see all Sienna Hybrid years ranked fairly for the age-adjusted comparison.
Check your exact Sienna Hybrid by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2023 Toyota Sienna Hybrid reliable?
NHTSA has 68 owner complaints and 2 recall campaigns on record for the 2023 Toyota Sienna Hybrid. The most complained-about area is service brakes (42% of complaints).
At what mileage do 2023 Toyota Sienna Hybrid problems usually appear?
Half of the complaints that mention mileage were filed at 48,221 miles or less.
Does the 2023 Toyota Sienna Hybrid have open recalls?
2 recall campaigns have been issued, the latest concerning seats. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.