Carlexica

2025 Toyota Prius: problems, recalls and reliability

2 recalls and 17 owner complaints on record; most reports concern electrical system; the 2023 model year looks more trouble-free.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Jan 2026

2
recalls
17
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 17 owner complaints filed with NHTSA for this exact model year.

Limited data: only 17 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Electrical System (battery, wiring, electronics)6 complaints
Latches/Locks/Linkages (door locks, latches, hood release)3 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)3 complaints
Power Train (transmission, axles, driveline)2 complaints
Service Brakes (brakes)2 complaints
Unknown Or Other2 complaints
These tires were purchased brand new and installed at Pep Boys on March 24th. By the 15th of this month—less than a month later—one of the tires had developed a bulge on its sidewall.bubbling on the tire sidewall . However, neither the manufacturer (Toyo) nor the retailer (Pep Boys) has been willing to take responsibility for the issue, refusing to process a return, issue a refund, or address the quality defect. I have clear photographic evidence demonstrating that this is undeniably a product quality issue!Owner report · Tires · Apr 2026
The contact owns a 2025 Toyota Prius. The contact stated that while driving at an undisclosed speed, the rear driver’s side door unexpectedly opened while a minor was seated inside the vehicle. The message that the rear door was unlocked was displayed. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was 3,900.Owner report · Electrical System,Latches/Locks/Linkages · Feb 2026
The contact owns a 2025 Toyota Prius. The contact stated that while the vehicle was parked, the driver’s side front door became inoperable while using the controls. The door could be opened from the front passenger’s side of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The failure mileage was 21,000.Owner report · Electrical System,Latches/Locks/Linkages · Feb 2026
Show 7 more owner reports
Vehicle has an active safety recall where the rear hatch may open while driving. Manufacturer states there is no remedy until August 2026, making the vehicle unsafe to operate. I am still making loan and insurance payments on a vehicle that cannot safely be used due to the recall.”Owner report · Electrical System,Structure,Unknown Or Other · Feb 2026
Design of rear window, side mirrors and large rear pillar greatly reduce the visibility and checking of blind spot if you are a taller person. Blind spot electronic detection can not be trusted as it's performance is intermittent. Solution would be for Toyota of retrofit electronic mirror feature like installed in the Limited version of this car. This feature has live rear view camera enabled on the rearview mirror at all times. Prius without this feature is very dangerous to drive.Owner report · Unknown Or Other,Visibility/Wiper · Nov 2025
Infotainment screen stuck on "Experience Drive Connect" screen which disables all the safety devices on the vehiucle. OEM needs to update the software to remove this screen. Screen is tied to Toyota subscription service. I believe all new Toyota products would have this vulnerability.Owner report · Forward Collision Avoidance,Back Over Prevention · Oct 2025
2025 Toyota Prius XLE. The upgraded 12 inch infotainment flickers light then dark then back to light several times. Automatic braking is being turned off without knowledge. The Toyota cruise control and adaptive cruise control will say unavailable or see owners manual. Different safety features will turn off on their own. The 12 inch infotainment center will switch from Apple car play to regular radio (Sirius Xm) on its own.Owner report · Forward Collision Avoidance,Lane Departure · Sep 2025
Randomly, the car have a delay of approximately 2 seconds when I hit the gas pedal. It happened multiple times, 2-3 times per day. The gas pedal can pe pressed to the floor, it won’t react. After 2 seconds or so it will react and drive normally. I noticed this is happening when the car is in EV mode ( I’m either stopped at red light, or I’m slowing down a bit/taking a turn. This is a hazardous situation and very dangerous.Owner report · Power Train,Electrical System,Fuel/Propulsion System · Sep 2025
The contact owns a 2025 Toyota Prius PLUG-IN Hybrid. The contact stated that while driving at various speeds, the rear passenger door would open without warning. The contact then received notification of NHTSA Campaign Number: 26V049000 (ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,000.Owner report · Electrical System,Latches/Locks/Linkages · Jun 2025
The wireless charging in my vehicle and others have reported the same problem. The phone gets so hot to the touch while charging that it is causing cell phones to shutdown and possibly damage them. There needs to be a update to provide cooling air to the charging area to avoid customers phone damage or worse a possible fire due to the extreme temperature the phones are obtaining.Owner report · Electrical System · May 2025

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000 · Oct 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS26V049000 · Jan 2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Specifications

Factory options offered for the 2025 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines2.0L
Cylinders4
FuelGasoline
Drive type4WD/4-Wheel Drive/4x4 · 4x2
Body stylesHatchback/Liftback/Notchback

How other years compare

Check your exact Prius by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2025 Toyota Prius reliable?

NHTSA has 17 owner complaints and 2 recall campaigns on record for the 2025 Toyota Prius. The most complained-about area is electrical system.

Does the 2025 Toyota Prius have open recalls?

2 recall campaigns have been issued, the latest concerning back over prevention:display function. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.