2013 Toyota Avalon Hybrid: problems, recalls and reliability
3 recalls and 23 owner complaints on record; most reports concern forward collision avoidance; the 2015 model year looks more trouble-free.
Data updated weekly · latest recall Jan 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 23 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2013 Toyota Avalon Hybrid. The contact stated that several instrument cluster warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they were unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the vehicle was a hazard and could catch on fire. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 98,000.”Owner report · Electrical System · Jun 2020
“Tl* the contact owns a 2013 toyota avalon hybrid. While driving approximately 25 mph, there was an abnormal sound coming from the passenger side of the vehicle and the contact noticed that the passenger side exterior mirror had shattered. The mirror was not struck by any foreign objects. The vehicle was taken to john o'neil johnson toyota (located at 2900 ms-39, meridian, ms 39301, (888) 781-0044) where it was diagnosed that the mirror and wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.”Owner report · Visibility · Aug 2019
“When it rains heavily (within the two months I have owned it), the roof and/or sunroof leaks causing water damage in multiple areas of the roof. The dealership cannot find a cause after the initial sunroof drain was cleared.”Owner report · Structure · May 2019
Show 7 more owner reports
“Rear window shade will not retract. Stays in up position all the time. Hard to see at night. Dealer says there has been alot of shades that quit funtioning. Not covered under warranty. $1700 repair if want done. Can't even disable so it will retract and stay down.”Owner report · Unknown Or Other · Aug 2017
“Letter from senator nelson on behalf of constituent re the pre-collision system for 2013 toyota avalon recall notice. *smd the consumer stated the system never worked properly and he notified the dealer about the problem in 2014. In late 2015, a recall was issued. The consumer stated when a vehicle turned in the left lane as he approached it, the pcs initiated five or six times, and twice stopped the vehicle in traffic. *jb”Owner report · Forward Collision Avoidance · Apr 2016
“Tl* the contact owns a 2013 toyota avalon hybrid. The contact received notification of NHTSA campaign number: 15v728000 (forward collision avoidance). The recall repair remedy was unavailable beyond a reasonable time frame. The contact waited longer than six months. The dealer and the manufacturer were unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Forward Collision Avoidance · Jan 2016
“Tl* the contact owns a 2013 toyota avalon hybrid. The contact received notification of NHTSA campaign number: 15v728000 (forward collision avoidance). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Forward Collision Avoidance · Dec 2015
“Tl* the contact owns a 2013 toyota avalon hybrid. The contact received a recall notification for NHTSA campaign number: 15v728000 (forward collision avoidance); however, the parts needed were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The dealer inspected the vehicle and performed the temporary remedy. The manufacturer was made aware of the delay. The contact had not experienced a failure.”Owner report · Forward Collision Avoidance · Nov 2015
“Tl* the contact owns a 2013 toyota avalon hybrid. The contact stated that the recall notice for NHTSA campaign number: 15v728000 (forward collision avoidance) was received in november of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact indicated that the safety feature was deactivated and the part of the recall and was no long available. The contact had not experienced a failure. Updated 05/03/16*lj”Owner report · Forward Collision Avoidance · Nov 2015
“I was parking head-in to parking spot. As I reached the final spot, and was shifting gear to p (parking), the car took off like a "rocket" and jumped the curb. This caused damage to the car parked in the next parking spot and my car. The other car had to be towed. I was able to still drive my car. This happened at an office building outdoor parking lot. People standing outside the building (for smoking or otherwise) witnessed it all. They also indicated that the car went like a rocket and they have never seen anything like this.”Owner report · Vehicle Speed Control · Oct 2015
When filing, owners marked a crash in 4 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
How other years compare
Counts are not adjusted for time on the road here - see all Avalon Hybrid years ranked fairly for the age-adjusted comparison.
Check your exact Avalon Hybrid by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2013 Toyota Avalon Hybrid reliable?
NHTSA has 23 owner complaints and 3 recall campaigns on record for the 2013 Toyota Avalon Hybrid. The most complained-about area is forward collision avoidance.
Does the 2013 Toyota Avalon Hybrid have open recalls?
3 recall campaigns have been issued, the latest concerning visibility. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.