2012 Tesla Model S: problems, recalls and reliability
8 recalls and 61 owner complaints on record; the weakest area is electrical system (55% of complaints).
Data updated weekly · latest recall May 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 61 owner complaints filed with NHTSA for this exact model year.
“The drive unit has water damage from normal driving. The car never went through deep water or was flooded, but the tech at the service center is saying the units are sealed but still can get water in them and corrode. How can a vital sealed part of the vehicle be damaged by normal driving and claim water damage? The car operated just fine the day before. Please advise.”Owner report · Power Train · Jan 2023
“I tried to start the car and got the "Center Display unavailable" message. Reset the computer doesn't help. I have to wait for more than 5 minutes for the system to be on.”Owner report · Electrical System · Nov 2022
“MCU failure after 12 months replacement that I paid for at time of replacement. Service center cannot schedule a service for 2 weeks.”Owner report · Electrical System · Nov 2021
Show 7 more owner reports
“The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as needed. The failure mileage was approximately 51,000. Parts distribution disconnect.”Owner report · Back Over Prevention · Sep 2021
“The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 125,000.”Owner report · Service Brakes · Aug 2021
“I was driving on the freeway over the hill the vehicle shut down on me and it was 43% on the battery and it keeps showing the yellow on the dash saying that battery is overheating”Owner report · Electrical System · Apr 2021
“I reached out to tesla about the emmc recall. I booked an appointment, provided photos of various blackout, screen freezing and loss of connectivity issues. Tesla instructed me to update the firmware (which I did) and cancelled my appointment and told me I did not to bring in the car. They also said they would contact me if my emmc needed replacement. However, I continued to have this problem and left a message in the tesla and did not get a response.”Owner report · Electrical System · Mar 2021
“Motor is starting to make sounds and according to teslamotorsclub.com the motor will fail eventually. Many have to had to have the motor switched out multiple times. It is quite evident that there was a design flaw which Tesla corrected in later years.”Owner report · Engine · Feb 2021
“There is a know problem with the tesla infotainment system failing so I had mine upgraded. Now the rear camera is nearly useless. It is so dark it is a safety hazard. I have contacted tesla and they are aware and have no plans to fix.”Owner report · Unknown Or Other · Jan 2021
“Here is a terdsla in the junkyard https://www.iaai.com/vehicledetails/38424109?rownumber=4 front suspension has collolopsed. Tire has rubbed against the inside of the fender and worn a hole through it. Luckily for the owner he was not driving near a cliff at the time or he would have been branded a suicide like the other cases were. Please get these contraptions recalled immediately. Thanks keef”Owner report · Suspension · Nov 2020
When filing, owners marked a crash in 4 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 8 campaigns
Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.
Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
How other years compare
Check your exact Model S by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2012 Tesla Model S reliable?
NHTSA has 61 owner complaints and 8 recall campaigns on record for the 2012 Tesla Model S. The most complained-about area is electrical system (55% of complaints).
At what mileage do 2012 Tesla Model S problems usually appear?
Half of the complaints that mention mileage were filed at 68,481 miles or less.
Does the 2012 Tesla Model S have open recalls?
8 recall campaigns have been issued, the latest concerning seat belts:front. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.