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2020 Subaru Impreza: problems, recalls and reliability

1 recall and 85 owner complaints on record; the weakest area is visibility/wiper (70% of complaints); the 2021 and 2022 model years look more trouble-free.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Jul 2021

1
recalls
85
owner complaints
2
fire reports
7,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
5-star NHTSA overall safety ratingOne of the most complained-about Impreza years (#6 of 31, age-adjusted)Weak spot: visibility/wiper (70%)2 fire reportsProblems reported early (median 7,000 mi)

Common problems

Computed from 85 owner complaints filed with NHTSA for this exact model year.

Visibility/Wiper (windshield, wipers, defroster, mirrors)70% · 51 complaints
Visibility (windshield, wipers, defroster, mirrors)5% · 4 complaints
Service Brakes (brakes)4% · 3 complaints
Air Bags (airbags and crash sensors)4% · 3 complaints
Engine (engine mechanics)4% · 3 complaints
Electrical System (battery, wiring, electronics)4% · 3 complaints
For the second year in a row my windshield has cracked. Nothing hit it, or happened to make it crack. Both cracks were long and coming from the bottom of the windshield under the passenger wiper blade. I noticed it today, 4/28/26 and the same thing happened in the beginning of April last year with the same circumstances (or lack thereof).Owner report · Visibility/Wiper · Apr 2026
I have now had 4 windshields crack and break and need to be replaced. It seems like every time one little rock hits the windshield boom another full replacement is needed. Every time I go for a road trip this keeps happening the must be a defect with the design or type of glass used for the subaru impreza 2020 models.Owner report · Unknown Or Other · Jan 2026
I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumbOwner report · Air Bags · Jan 2026
Show 7 more owner reports
The Eye Sight warning system is activated occasionally and VDC is cut off. The dealer diagnosed code C1742, and recommended replacing the control unit due to a pressure sensor issue after measurement. The units are on back order, which indicates to me a wider spread problem. VDC units should not fail even after 10 years.Owner report · Forward Collision Avoidance · Aug 2025
Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.Owner report · Forward Collision Avoidance · Aug 2025
The windshield spontaneously cracked while sitting in my driveway. Windshield had no chips, damage, etc. The weather has been in the upper 70's, so no inclement weather. Upon researching, I found that many other Subaru owners have had the same issue.Owner report · Unknown Or Other · Aug 2024
While car was parked. Front windshield developed crack in the lower mid section of windshield. There was no damage to windshield that would have resulted in cracking. Crack has since spread.Owner report · Visibility/Wiper · Jul 2024
Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an inferior window will not hold up or perform as designed in a major accident, possibly causing greater injury or death.Owner report · Visibility/Wiper · Jun 2024
On 3 separate occasions since I've had my car, it has powered off completely without warning while driving. This is very dangerous could cause a severe accident or death. I called a tow truck on 3 separate occasions (1/27/23; 2/26/24; 2/28/24) to take it to the dealer or car repair business. Then after 20 - 30 minutes, it starts up again like normal. This make of cars made in 2020 have recalls for this same problem except for the model I have. The maker of these cars are not responding to keep their customers safe and continue to lie about the problems these cars are having. They are poorly made and extremely unsafe.Owner report · Engine · Feb 2024
Over the course of 3 days, my vehicle has sustained 4 chips in the windshield from standard city street driving. The windshield now needs to be replaced from excessive cracks.Owner report · Visibility/Wiper · Oct 2023

When filing, owners marked a crash in 2 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP21V587000 · Jul 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Specifications

Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines2.0L
Cylinders4
FuelGasoline
TransmissionContinuously Variable Transmission (CVT) · Manual/Standard
Drive typeAWD/All-Wheel Drive
Body stylesHatchback/Liftback/Notchback · Sedan/Saloon

How other years compare

Check your exact Impreza by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2020 Subaru Impreza reliable?

NHTSA has 85 owner complaints and 1 recall campaign on record for the 2020 Subaru Impreza. The most complained-about area is visibility/wiper (70% of complaints).

At what mileage do 2020 Subaru Impreza problems usually appear?

Half of the complaints that mention mileage were filed at 7,000 miles or less.

Does the 2020 Subaru Impreza have open recalls?

1 recall campaign has been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.