2024 Subaru Crosstrek: problems, recalls and reliability
2 recalls and 110 owner complaints on record; the weakest area is exterior lighting (12% of complaints); the 2022 and 2023 and 2025 model years look more trouble-free.
Data updated weekly · 8 new complaints in the last 90 days · latest recall Nov 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 110 owner complaints filed with NHTSA for this exact model year.
“After about an hour of driving, the vehicle’s steering wheel required slightly more force to turn when changing direction of travel., almost like it was getting stuck. Once unstuck, the steering wheel would get easier to turn, causing overcorrections in direction of travel. The dealership was unable to recreate the issue, however I experienced the same problem today 8/14/26 after taking a longer road trip. The issue today was less pronounced. No one else has inspected the vehicle. No warning lights for this issue. Lane keep assist was disabled for both instances.”Owner report · Steering · Aug 2026
“Adaptive cruise control did not disengage when brake pedal was pressed. The cars ahead of me on the highway were coming to a stop, so I tried to veer to the right since the brakes didn't work. The lane assist kept fighting me and wouldn't let me veer off to the right. Almost hit the car in front of me. Now the car is undrivable and needs to be towed”Owner report · Forward Collision Avoidance,Lane Departure · Jul 2026
“Windshield suddenly and spontaneously cracked, violently and with an explosive sound, due to higher-than-average outside air temperature (100°F, Arizona in July). Vehicle was being driven on a freeway during cross--country trip. Crack occurred in driver's line-of-sight and presented a dangerous driving condition. In service for 2 years and 10K miles and never driven off-road or incurred a windshield chip from flying objects. Subaru refused to repair under warranty. Discovered Subaru had a recent history of similar windshield problems including some covered by Technical Service Bulletin(s).”Owner report · Visibility/Wiper · Jul 2026
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“The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar G91, Tire Size: 225/60/R17, DOT Number: (N/A). The contact stated that while the vehicle was at the dealer for maintenance, the contact was informed that all four tires were cracked and were dry-rotted. The contact stated that the vehicle had been serviced by the same dealer six months prior to the failure, and that the tires had light to moderate wear. However, after driving for 5,000 miles, the contact was informed that the tires needed to be replaced. The tires had not yet been replaced. The manufacturer was made aware of the failure. The failure mileage was 22,243.”Owner report · Tires · Jul 2026
“Radio/Infotainment system popped up a over-the-air In-Vehicle Messaging (IVM) alert for SiriusXM advertisement. This in-motion ad force them to take their eyes off the road just to hit "Dismiss" resulting in missing a critical navigation turn in an unfamiliar location. This seems to happen every few months. The vendor does not offer a way to make these driver interruptions stop. I later called the number on the screen and they do not have a way to Opt Out of the IVM advertisements since I am not a California resident protected by CCPA.”Owner report · Unknown Or Other · Jun 2026
“While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.”Owner report · Visibility/Wiper · Apr 2026
“In-car pop-up advertisements, specifically from SiriusXM. The advertisement pops up while driving, attempting to use the safety features of the car, including navigation. It happens every few months, at random. There is no way to opt-out from the vehicle; the only option is using a desktop computer, creating an account, and finding the communication preferences. This is a dangerous feature, as it causes multiple issues when it happens, including driver safety. They violated FCC rules by making this easy to opt out of; I've never opted in, as I had to create an account just to cancel.”Owner report · Unknown Or Other · Dec 2025
“While driving, the infotainment screen was overtaken with an advertisement for SiriusXM radio which had to be manually cleared by hitting an X button on the screen. The vehicle was in motion when the advertisement appeared and completely covered the screen. At the time of the incident, the vehicle had been on and driving for over an hour.”Owner report · Unknown Or Other · Dec 2025
“Advertisements from serious xm taking over the screen. Distracting me from the road because I had to close the ad and open CarPlay back up. This is unacceptable!”Owner report · Unknown Or Other · Dec 2025
“Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on the roadway.”Owner report · Unknown Or Other · Nov 2025
When filing, owners marked a crash in 8 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
How other years compare
Check your exact Crosstrek by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Subaru Crosstrek reliable?
NHTSA has 110 owner complaints and 2 recall campaigns on record for the 2024 Subaru Crosstrek. The most complained-about area is exterior lighting (12% of complaints).
Does the 2024 Subaru Crosstrek have open recalls?
2 recall campaigns have been issued, the latest concerning power train:driveline:driveshaft. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.