2017 Subaru Crosstrek: problems, recalls and reliability
1 recall and 94 owner complaints on record; the weakest area is visibility/wiper (30% of complaints); the 2015 model year looks more trouble-free.
Data updated weekly · latest recall Feb 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 94 owner complaints filed with NHTSA for this exact model year.
“Wheel bearing go out after 40K plus miles. After doing research on my own wheels bearings it appears that this is a very common issue for this vehicle. This is not a lot of miles to have on a car before wheel bearings (rear) go bad. Causing extensive damage if not caught and a safety hazard for those opporating the vehicle.”Owner report · Wheels · Dec 2023
“The car has 26,000 miles and the heat shield over the muffler has shifted and causing a grinding sound against the back wheel. Told the shield had rusted and needed replacement. There were no warning lights, just the grinding sound from the rear of the car.”Owner report · Unknown Or Other · Aug 2023
“Greetings: As outlined in Service Bulletin 05-70-19, Rear Wheel Backing Plate Design change, I am having an almost overwhelming "whining or humming" sound coming from the rear portion of my vehicle. Given the significance of this WHEEL BEARING & BACKING PLATE issue, I respectfully request an RECALL & subsequent repair be initiated. Coupled with a VERY large number of related customer issues - globally - this issue should have already met-the-bar for a RECALL vs. Safety Bulletin. It's obvious there are safety-related design flaws - again, given the overall number of required repairs - and this should be addressed accordingly. Thank you.”Owner report · Power Train · Jul 2023
Show 7 more owner reports
“The contact owns a 2017 Subaru Crosstrek. The contact stated while pulling out of her driveway, the steering wheel became stiff, and the power steering warning light illuminated. The contact was able to pull over on the side the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to diagnose by a dealer. The failure mileage was 48,300.”Owner report · Steering · Feb 2023
“I drove my car to work one morning (7 min drive through a city; no highways) and there was no crack in the windshield. I came out of work 8 hours later to go home, and there was a crack over 6 inches long in the windshield. There are no markings suggesting anything hit the windshield, only long smooth cracks.”Owner report · Unknown Or Other · Jul 2022
“Dome light goes has gone on automatically several times. Twice drained my battery. Never use dome light because I do not drive at night and have never turned it on myself.”Owner report · Exterior Lighting · Mar 2022
“The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles with a CVT transmission but there are countless complaints of this happening to non-CVT transmission Subaru vehicles.”Owner report · Electrical System · Feb 2022
“Key get stuck in ignition and cannot be pulled out after turned off. I've seen this not just happened to crosstrek but all other Subaru models after certain mileage. People tried to restart the car in place, shift gear to d and back to p. More than a dozen people reporting similar problems on subaruxvforum or cargurus.com and a service bulletin (TSB #16-112-18R) issued to this problem, however people can only get repaired with the warranty. Very surprised to see this has not been recalled.”Owner report · Unknown Or Other · Aug 2021
“Outer left rear brake pad broke away from the backing plate causing damage to the brake rotor. The pads were original equipment and not worn out.”Owner report · Service Brakes · Jul 2021
“When I put the car in park the key would turn off the car but not come out of the ignition. The only way to get the key out was to turn the car back on and try again, sometimes 5+ times. When I took the car in for repair at a Subaru dealership they said this was a constant Subaru problem and that my shifter plate guide would need to be replaced. They charged me $600 but after searching Subaru forums I found that Subaru will sometimes pay for this repair because it is a known issue with a repair bulletin number (16-112-18). I believe this is a widespread defect and Subaru should pay for all repairs, not simply the repairs of consumers who have the resources to know to call the company.”Owner report · Power Train · Jul 2021
When filing, owners marked a crash in 5 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Specifications
Factory options offered for the 2017 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Crosstrek by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Subaru Crosstrek reliable?
NHTSA has 94 owner complaints and 1 recall campaign on record for the 2017 Subaru Crosstrek. The most complained-about area is visibility/wiper (30% of complaints).
At what mileage do 2017 Subaru Crosstrek problems usually appear?
Half of the complaints that mention mileage were filed at 30,000 miles or less.
Does the 2017 Subaru Crosstrek have open recalls?
1 recall campaign has been issued, the latest concerning exterior lighting:brake lights:switch. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.