2014 Ram 5500: problems, recalls and reliability
10 recalls and 11 owner complaints on record; most reports concern power train; the 2013 model year looks more trouble-free.
Data updated weekly · latest recall May 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 11 owner complaints filed with NHTSA for this exact model year.
“Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. The mechanic didn't tighten the lug nuts we caught it just in time before something bad happened. That was 12/11/2023. We took it back to the dealership and they supposedly fixed it.exactly a month later and only 1500 miles on the freeway the wheels came off on the same side the studs were replaced. Tires flew off at 65mph and it hit 2 semi trucks luckily no small cars. Or it would have been tragic”Owner report · Wheels · Jan 2024
“Tl* the contact owns a 2014 ram 5500. The contact stated that while operating the vehicle, the braking system and power steering suddenly malfunctioned. The vehicle was examined by an independent mechanic who diagnosed that the alternator and the transmission fly wheel were faulty. The alternator and fly wheel were replaced however, the failure eventually recurred. No further information was available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 210,000.”Owner report · Service Brakes · Jan 2021
“Tl* the contact owns a 2014 ram 5500. The contact stated that while driving at 5 mph, the tie rod end fractured without warning. Lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) was contacted and informed of the failure. The contact was informed that the part to repair the vehicle was on back order. The vehicle was not repaired. The failure mileage was approximately 109,000. The VIN was not available.”Owner report · Steering · Jun 2020
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“Tl* the contact owns a 2014 ram 5500. While traveling various speeds, the vehicle shut off without warning. The contact took the vehicle to eide chrysler (1112 missouri ave, bismarck, nd 58504, (701) 223-1170) and charbonneau chrysler center (346 1st st w, dickinson, nd 58601, (701) 456-2277) and was informed that the vehicle was being overworked and reaching its tow capacity. The manufacturer was notified of the failure and did not assist. The vehicle had not been repaired. The failure mileage was 70,942.”Owner report · Power Train · Nov 2018
“2014 ram 5500 diesel purchased new in april 2015 fire under hood on may 30, 2017. No lights came on as the sensors were burned out as well as the alternator, the harnesses and other parts under the hood. The truck was in motion but flames noticed when pulled in driveway. Put out fire and called dealer. Special investigator depart looked at it at service center on monday, june 5. Still have not heard anything. Truck our main source of revenue and we are losing business.”Owner report · Unknown Or Other · May 2017
“Tl* the contact owns a 2014 ram 5500. While driving 70 mph, the vehicle decelerated on its own due to the diesel regeneration filter and a warning message appeared, which warned of going into limp mode. The vehicle was taken to the dealer (solomon chrysler jeep dodge located at 409 national pike w, brownsville, pa 15417, (724) 785-8000) where it was diagnosed that the diesel particle filter was engaged. The vehicle was repaired, but the repairs were unknown. The contact stated that the failure persisted. The manufacturer was made aware of the failure and provided case number: 31605523. The failure mileage was approximately 110,000. The VIN was unavailable.”Owner report · Engine · Mar 2017
“Tl* the contact owns a 2014 ram 5500. While the vehicle was parked, it rolled away in reverse. In addition, the gear selection display back light changed from white to yellow. When this occurred, the vehcile failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but the contact was unsure about what part was repaired. The failure persisted, including a new failure. The contact was able to change the gear shifter without the brake pedal being depressed while in park. The manufacturer was notified of the failures. The failure mileage was 400.”Owner report · Power Train · Apr 2014
“Tl* the contact owns a 2014 dodge ram 5500. The contact received notification of NHTSA campaign numbers: 13v527000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure. Updated 09/10/15*lj updated 10/14/2017*cn”Owner report · Fuel System, Diesel · May 2010
When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 10 campaigns
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Remedy: Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR). Thus, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 567 "Certification Regulations."
Remedy: Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P07.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
How other years compare
Check your exact 5500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Ram 5500 reliable?
NHTSA has 11 owner complaints and 10 recall campaigns on record for the 2014 Ram 5500. The most complained-about area is power train.
Does the 2014 Ram 5500 have open recalls?
10 recall campaigns have been issued, the latest concerning engine and engine cooling:engine:diesel. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.