2024 Ram 3500: problems, recalls and reliability
2 recalls and 40 owner complaints on record; the weakest area is electrical system (17% of complaints); the 2023 model year looks more trouble-free.
Data updated weekly · 5 new complaints in the last 90 days · latest recall Mar 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 40 owner complaints filed with NHTSA for this exact model year.
“The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they are having the same issues. It was out of alignment from the factory. Pretty much all of them are. Something needs to be done about this. I put today's date but the first time I took it in was less than a year and 20000 miles ago.”Owner report · Suspension · Jul 2026
“when towing the rear end bounce you in on coming lanes! I saw oil on shock took to dealer they fought me on replacing it then they said they will replace 1 and want to send me down the road 1/2 fixed ! No dealer will replace 1 always in pairs because it will cause un even braking and safety issues ! This was at Auburn jeep [XXX] ! If they do this type of work jeperdizing peoples safety they should have there licence pulled INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Suspension · May 2026
“Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000. It was later discovered that the mileage was 96,000 upon scanning the vehicle.”Owner report · Electrical System · Apr 2026
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“Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.”Owner report · Electrical System · Apr 2026
“The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event. The vehicle was taken to a local Ram dealer, where they reproduced the issue, diagnosed that the camera had an internal malfunction, and replaced the rear camera. No warning messages were displayed, only a black screen when backing.”Owner report · Unknown Or Other · Mar 2026
“I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.”Owner report · Air Bags,Service Brakes · Dec 2025
“The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.”Owner report · Steering,Air Bags · Dec 2025
“PTC cabin heater has overheated and replaced 3 times. Each time it filled the passenger compartment with toxic fumes and its a fire hazard. It has not been solved and is still at the dealer. It started Nov 21 2025. NHTSA Complaint # 11702941. Nothing has been done about it to this day. Am I wasting my time???? [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Electrical System · Nov 2025
“PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.”Owner report · Electrical System · Nov 2025
“I got this 2024 vehicle brand new with 15 miles on it in August of 2025 . It is now January of 2026 by check engine light had came on 7 times since November of 2025. I had to shut down work because of this . It came on the 8th time today and I was told by the delearship that they didn’t know what to do . My truck is at 43,000 miles and literally a piece of junk.”Owner report · Engine,Fuel/Propulsion System · Nov 2025
When filing, owners marked a crash in 4 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Specifications
Factory options offered for the 2024 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Ram 3500 reliable?
NHTSA has 40 owner complaints and 2 recall campaigns on record for the 2024 Ram 3500. The most complained-about area is electrical system (17% of complaints).
Does the 2024 Ram 3500 have open recalls?
2 recall campaigns have been issued, the latest concerning steering:steering control module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.