2004 Porsche Cayenne Turbo: problems, recalls and reliability
8 recalls and 15 owner complaints on record; most reports concern vehicle speed control; the 2003 and 2005 and 2006 model years look more trouble-free.
Data updated weekly · latest recall Jun 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 15 owner complaints filed with NHTSA for this exact model year.
“I heard some knocking from the area of the front left wheel while driving on a city street about 30 miles per hour. I stopped and inspected under the car and saw nothing. So I decoded to bring it to my service provider. I drove about 3 miles at slow speeds to get to the service provider. After about an hour they found the problem. One of the bolts that holds the knuckle to the wheel had backed out and was banging around the break system. They said I could not drive the car until it was fixed.”Owner report · Steering · Dec 2018
“The contact owns a 2004 porsche cayenne turbo. The left front air suspension collapsed while driving at 20 mph. The air suspension bag also exploded which caused the vehicle to move uncontrollably to the left. The contact was able to drive to the dealer who stated that it was a fault or defecton to the front left side suspension air bag. The vehicle will be repaired; however, the suspension was not covered by the warranty and porsche have no interest in helping. The failure mileage was 60,000 and will cost approx $4,000 to replace through a porsche dealership. *tt”Owner report · Suspension · Jul 2011
“Driving on a highway at around 64 miles per hour when the entire front transmission dropped and we nearly rolled over on our vehicle with a 4 year old child in the car on the highway. Fortunately we were in the left lane when this happened. *tr”Owner report · Suspension · Oct 2009
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“Porsche cayenne turbo caught fire in the engine compartment while driving on the 101 freeway. Expert determined that the cause was the fuel hose failing where is connects to the engine mounted fuel system. *tr”Owner report · Fuel System, Gasoline · Jan 2008
“Horn dose not work, navigation system not functioning properly, radio no longer works. Reference campaign id 04v069000. *tr”Owner report · Electrical System · Dec 2007
“The consumer noticed the driver and passenger side tires had wires coming out from them. The consumer had the truck towed to the dealer for inspection. The mechanic informed the consumer that all four tires needed replacement due to tread separation and ware and tear. The pirelli po rozosso 275/45cr191084n0/dot number xnr3d631d103. Please fill in additional information. *jb”Owner report · Tires · Nov 2004
“While turning across traffic from e 2nd ave onto josephine st. The accelerator pedal was depressed to the just above the floor and no discernable acceleration response was noticeable for a second or two. When there was an acceleration response it was an explosive, 'off to the races' one. This incident took place after the dealer advised that: unofficial fixes (dme update and transmission adaptation) issue had been in place since the delivery of the vehicle; vehicle had been into the dealer to evaluate/address this issue three times; on the third visit the transmission control module was replaced/updated/adapted and dme control unit was remapped.*ak”Owner report · Vehicle Speed Control · Oct 2004
“While merging from highway 141 onto I-70 the accelerator pedal was depressed to accelerate from highway speed to merge into interstate traffic and no noticeable acceleration was apparent. The extremely concerning about this incident was that this merge was being executed between two 18-wheelers. While there was ample space to merge if the vehicle had responded without hesitation to accelerator pedal inputs, the experienced hesitation made the merge dicey.*ak”Owner report · Vehicle Speed Control · Jun 2004
“While pulling out from a parking lot into major city street the vehicle hesitated to respond to accelerator input with approaching traffic.*ak the vehicle moved off from a stop and into the closest lane fine but would not accelerate as more accelerator pedal was applied. There was noticeable delay/hesitation, as traffic bore down on me, before the cayenne decided to accelerate. Contacted dealer who noted that there was an unofficial fix that may address the issue.”Owner report · Vehicle Speed Control · Apr 2004
“Customer campaign notice received regarding main wiring harness routing. As well as problems with engine not responding to accelerator pedal.*mr the vehicle's engine unexpectedly does not respond to input on the accelerator peal. This problem has occurred so many times that the consumer decided to put the vehicle in storage and no longer drive the vehicle. The consumer has complained to the dealer several times to no avail. The dealer insist that this is a characteristic of the vehicle. *nm”Owner report · Vehicle Speed Control · Jan 1901
Recalls - 8 campaigns
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).
Remedy: DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
Remedy: DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
How other years compare
Check your exact Cayenne Turbo by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2004 Porsche Cayenne Turbo reliable?
NHTSA has 15 owner complaints and 8 recall campaigns on record for the 2004 Porsche Cayenne Turbo. The most complained-about area is vehicle speed control.
Does the 2004 Porsche Cayenne Turbo have open recalls?
8 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.