2004 Nissan Murano: problems, recalls and reliability
4 recalls and 678 owner complaints on record; the weakest area is visibility (19% of complaints).
Data updated weekly · latest recall May 2009
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 678 owner complaints filed with NHTSA for this exact model year.
“Driver seat front left side has a rocking motion to it. I've read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.”Owner report · Seats · Oct 2024
“Rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. Causes the tops of the wheels to bow in and is undrivable”Owner report · Suspension · Jun 2024
“The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's recalled or something is done about it, thank you for looking into it”Owner report · Structure · Dec 2022
Show 7 more owner reports
“My alternator has failed and I see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when I put my Vin in but it's doing exactly what it describes.”Owner report · Electrical System · Nov 2021
“Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I've reached out to Nissan dealership of Bakersfield and havnt received a response”Owner report · Electrical System · Nov 2021
“The contact owns a 2004 nissan murano. The contact stated while driving 60 mph, without warning the ABS and batteries warning light illuminated. The contact lost power the vehicle failed to accelerate forward. The vehicle was towed to an independent mechanic where it was determined that the wires to the alternator had melted and the alternator needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted however, there was no response from the technician. The manufacturer was made aware of the failure. The contact was referred to the NHTSA to file a complaint. The failure mileage was approximately 132,000”Owner report · Electrical System · May 2021
“My vehicle has been named in 4 recalls but my VIN number isn't included in any of them when I take it into the nissan dealership even though every recall that has been reported is what has been either a recurring issue with my vehicle or something that has been starting to show some symptoms.”Owner report · Electrical System · Apr 2021
“Tl* the contact owns a 2004 nissan murano. The contact stated while driving 30 mph, the accelerator pedal was depressed however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to antwerpen nissan security (1701 woodlawn dr - #4006, baltimore, md 21207, (410) 298-4400) where it was diagnosed with needing the alternator to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 05v319000 (electrical system) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 84,000.”Owner report · Electrical System · Dec 2020
“The rear chassis severely rusted through causing the rear lower control arm to break off causing the wheel to severely sit at an off-angle. Rendering the car inoperable and cannot be driven for fear of tires flying off. Purchased at $6000 w/84,000 mile car now has only 113,000 miles.the car body and the interior is in excellent condition. Son rarely used the car while at college as he lived on campus. Now he has no car as the car is dangerous and inoperable. Seen a large number of rusted complaints online regarding nissan and it needs to be recalled and fixed. He had the car only 3 yrs.”Owner report · Structure · Nov 2020
“Whether I'm driving 70 mph on the interstate or 20 down the street the car will randomly shut off and come to a complete stop and make whining noise until it comes to a complete stop. I have to shut the car off and turn it back on”Owner report · Steering · Aug 2020
When filing, owners marked a crash in 14 of these complaints and injuries in 23 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Specifications
Factory options offered for the 2004 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Murano by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Nissan Murano reliable?
NHTSA has 678 owner complaints and 4 recall campaigns on record for the 2004 Nissan Murano. The most complained-about area is visibility (19% of complaints).
At what mileage do 2004 Nissan Murano problems usually appear?
Half of the complaints that mention mileage were filed at 75,000 miles or less.
Does the 2004 Nissan Murano have open recalls?
4 recall campaigns have been issued, the latest concerning engine and engine cooling. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.