2011 Mini Cooper Countryman: problems, recalls and reliability

“On july 20, 2016 when we questioned repair costs covered by our 2011 mini maintenance program upgrade agreement, the sharpe collection mini dealership in grand rapids michigan was unable to provide a paper copy of the agreement. Nor did they subsequently email it to us as requested. In addition, we requested the same documentation on the mini usa website at miniusa.com and it was not forthcoming after several weeks. It is our understanding that the dealership by law must keep all paperwork of this nature available to clients for 7 years.”Owner report · Unknown Or Other · Jul 2016

“The panoramic sunroof mechanism wont operate to open and close and either stick open or close ot not closing properly causing to leak water or need repair or replacement of track, motor or controls mechanisms which have incurred users in hundreds of dollars expenditures and the manufacture doesn't admit responsibility and every time the issue happens new large bills have to be paid to repair the panoramic sunroof which has become an economic burden to mini cooper owners for this model or the ones that offer this ammenity worldwide and usa specifically.”Owner report · Electrical System · Apr 2016

“Tl* the contact owns a 2011 mini cooper countryman. While driving at approximately 35 mph, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the vehicle did not respond and the steering wheel lost power. The vehicle was towed to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. The VIN was not provided.”Owner report · Visibility · Mar 2016

“Tl* the contact owns a 2011 mini cooper s countryman. The contact stated that while driving approximately 3 mph, the vehicle crashed into the rear of another vehicle. During the impact all air bags inside the vehicle erroneously deployed. The contact indicated that during the incident the front bumper of the vehicle was not damaged and there was no damage to the rear bumper of the other vehicle. The dealer examined the vehicle but the failure was unable to be replicated, the manufacturer was notified of the failure. The failure mileage was 42,000.”Owner report · Air Bags · Jun 2014

“Tl* the contact owns a 2011 mini cooper countryman. The contact stated that the passenger air bag off light illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 15,000.”Owner report · Air Bags · Jun 2014

“I had just accelerated onto the highway when I smelled my clutch burning. I lost power to the wheels, and had to rev the engine in order maintain highway speeds, until I could exit. By the time that I got my car to a safe location, there was no power going to the wheels at all, so my car would not move. *tr”Owner report · Power Train · Nov 2012

“I am filing a complaint that the mini cooper countrymen which has been in production for over 3 years has not yet been rated for crashes or rollovers. I find this to be unacceptable how are consumers to make an educated decision when there is no data available on the vehicles safety. *tr”Owner report · Unknown Or Other · Jul 2012