Carlexica

2002 Mercury Sable: problems, recalls and reliability

4 recalls and 440 owner complaints on record; the weakest area is suspension (53% of complaints); the 2003 and 2004 model years look more trouble-free.

Data updated weekly · latest recall Apr 2016

4
recalls
440
owner complaints
5
fire reports
75,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

One of the most complained-about Sable years (#2 of 17, age-adjusted)Weak spot: suspension (53%)5 fire reports

Common problems

Computed from 440 owner complaints filed with NHTSA for this exact model year.

Suspension (shocks, springs, ride quality)53% · 232 complaints
Vehicle Speed Control (unintended acceleration, cruise control)11% · 49 complaints
Visibility (windshield, wipers, defroster, mirrors)5% · 24 complaints
Air Bags (airbags and crash sensors)5% · 22 complaints
Power Train (transmission, axles, driveline)5% · 20 complaints
Engine And Engine Cooling (engine, radiator, overheating)4% · 16 complaints
10/2/2022 was on I 94 east bound lost momentum rpms jump to 6k then lost all gears in transmission car has 88639 miles on it hardly driven changed trans fluid hoping to get trans working again and still won't move in any gear had to wait 4 hours on freeway for a tow just to get it off the freeway had to fight with AAA for the 4 hours to get it towed now in my driveway and still won't move at allOwner report · Power Train · Oct 2022
The contact owns a 2002 Mercury Sable. The contact stated while attempting to shift the vehicle out of park, the gear shifter failed to move out park. The contact stated no warning light was illuminated. The vehicle was taken into a local mechanic where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 04V106000 (Exterior Lighting) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 130,000.Owner report · Unknown Or Other · May 2021
Tl* the contact owns a 2002 mercury sable. The contact stated that while reversing out of the driveway, the front driver's side tire exploded. The suspension coil spring on the driver's side fractured and slashed the tire causing the tire to explode. The contact stated that the suspension needed to be replaced. The vehicle was towed to an independent mechanic but was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 37,500.Owner report · Suspension · Sep 2020
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The contact owns a 2002 Mercury Sable. The contact stated that while operating the vehicle, the check engine warning light and transmission symbol remained illuminated. Additionally, while driving at various speeds, the vehicle would not properly accelerate. The contact stated that the vehicle shuddered and stalled occasionally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was unknown.Owner report · Engine · Nov 2018
On 2/6/2017 my 2002 mercury sable wagon with 63512 miles on it the front spring broke tore the inside of tire apart not sure what else was damaged at this point . My car being in very good condition not your typical n.y rust not a issue this is a very dangerous design defect.Owner report · Suspension · Feb 2017
Tl* the contact owns a 2002 mercury sable. Upon starting the vehicle, it would not move. The failure occurred without warning. Upon inspection, the front coil springs fractured and detached, damaging the front driver side tire. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 04v332000 (suspension), but the VIN was excluded. The failure mileage was approximately 58,000.Owner report · Suspension · Jan 2017
Miles 70,290 (acc) I was driving ob the highway , to avoid a crash I had to stop quickly. All indicator lamps came on but the car did not shut off. Small clouds of smoke from exhaust (white-grey). It was parked for 2 days , start up was fine driving was fine also. Once again a( lead foot) driver cut me and another car off. Same thing avoiding a crash slamming on my break. Again all indicator lights on but the cut shuts off completely. Turn it back on its was hesitation smoke and shaking. And more. A tsb was issued for a part/piece that will cause premature engine failure. *trOwner report · Engine · Sep 2016
Was pulling into parking lot brakes went out totally no warning stopped by emergency brake have no brakes at all turning after 45 mph then to a stopligh intothe city's resturantOwner report · Vehicle Speed Control · Jul 2016
Tl* the contact owns a 2002 mercury sable. When the ignition was turned to the on position, the vehicle revved to 4,000 rpms without warning. The vehicle was towed to the contact's residence. It was discovered that the accelerator cable attached to a clip was stuck in the upright position. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 102,000.Owner report · Vehicle Speed Control · Jun 2016
The transmission froze up breaking the axle right off as I pulled out of a drive way onto the street with on coming traffic.Owner report · Power Train · May 2016

When filing, owners marked a crash in 32 of these complaints and injuries in 22 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES02V266000 · Oct 2002

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

Remedy: OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH04V106000 · Mar 2004

CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.

Remedy: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

VISIBILITY:WINDSHIELD03V087000 · Mar 2003

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

Remedy: DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS16E026000 · Apr 2016

Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.

Remedy: Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.

How other years compare

Check your exact Sable by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2002 Mercury Sable reliable?

NHTSA has 440 owner complaints and 4 recall campaigns on record for the 2002 Mercury Sable. The most complained-about area is suspension (53% of complaints).

At what mileage do 2002 Mercury Sable problems usually appear?

Half of the complaints that mention mileage were filed at 75,000 miles or less.

Does the 2002 Mercury Sable have open recalls?

4 recall campaigns have been issued, the latest concerning service brakes, hydraulic:pedals and linkages. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.