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2003 Mercury Mountaineer: problems, recalls and reliability

1 recall and 152 owner complaints on record; the weakest area is structure (37% of complaints); the 2001 and 2005 model years look more trouble-free.

Data updated weekly · latest recall Dec 2007

1
recalls
152
owner complaints
5
fire reports
78,949
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Weak spot: structure (37%)5 fire reports

Common problems

Computed from 152 owner complaints filed with NHTSA for this exact model year.

Structure (body, frame, doors, rust)37% · 54 complaints
Power Train (transmission, axles, driveline)20% · 29 complaints
Vehicle Speed Control (unintended acceleration, cruise control)5% · 8 complaints
Suspension (shocks, springs, ride quality)5% · 8 complaints
Air Bags (airbags and crash sensors)5% · 8 complaints
Engine And Engine Cooling (engine, radiator, overheating)4% · 6 complaints
After disconnecting the battery for battery replacement original equipment 6 cd in dash player only shows CD Error. no error number. When investigating on the internet I found over 100 complaints with the same issue. I tried all the corrections suggested but nothing works. I own the car since new has very low mileage. I have 6 diskettes in the unit I cannot eject under any circumstance.Owner report · Unknown Or Other · Mar 2022
I have spent thousands of dollars on the transmission repair and no matter what I do there always a problem shifting gearsOwner report · Wheels · Apr 2019
I have a mercury mountaineer 2003 and it was stationed there was a crack in the back middle of the hatch now there a huge crack and my window of the trunk came unhinged and fell off I see this problem in all mountaineers they all have the crack in the hatch hope theirs don't fall off I see it in almost everyone's. This should be recalled because what would of happened if I was driving and it fell off this is not safe. Please have this investigated. Thank you!Owner report · Structure · Sep 2017
Show 7 more owner reports
1) front wheel bearing hub assembly failure resulting in unsafe​ undriveable (this has been repeatedly​ reported by vehicle owners regardless of vehicles milage) failure accured while slowing down for a stoplight after exiting a parking lot of a restaurant 2) lift hatch cracked center of hatch above the emblem potentially allowing water into the interior working of hatch and causing untold and unseen water related damages​(this is an admitted ford manufacturing defect across the entire vehicle​ line spending multiple years production)Owner report · Suspension · Feb 2017
Tl* the contact owns a 2003 mercury mountaineer. While driving, the transmission failed to shift. While parked, the emergency brakes failed and caused the vehicle to roll away. The contact was able to gain control of the vehicle. In addition, the brake warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the brake lines and hoses needed to be replaced. The vehicle was repaired, but the issue recurred. The manufacturer was made aware of the failure. The failure mileage was 200,000.Owner report · Service Brakes · Nov 2016
Tl* the contact owns a 2003 mercury mountaineer. While driving approximately 10 to 15 mph, the passenger and driver side air bags deployed without warning or impact. The contact sustained head injuries that required medical attention, but they couldn't afford to go. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 79,610.Owner report · Air Bags · Apr 2016
Not in an accident. A 1 1/2 inch vertical crack has appeared in the body between the middle of the back lift door under the window extending to the round mercury symbol between the letters, r and the c. Did not notice until taking it through a car wash where I was warned it had to be covered.Owner report · Structure · Oct 2015
Back hatch glass exploded while the vehicle was stationary (parked in a parking log), and the driver was closing the hatch. Back glass portion of hatch was being manually closed at a slow-moderate rate, and glass suddenly shattered without warning. There was no impact to the glass, nor any discernible reason why the glass should have suddenly shattered. Approximately 90% of the glass ended up in the car or on the parking lot surface, with only about 10% of the glass remaining attached to the hatch frame and struts.Owner report · Visibility/Wiper · Aug 2015
Tl* the contact owns a 2003 mercury mountaineer. While driving at various speeds, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failure continued. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 113,000.Owner report · Fuel/Propulsion System · Jul 2015
Went to place something in the back and lifted the gate and the left side hinge came out and had to catch the gate from falling. Got my son to help try to secure it and the strut on the left side doesnt work so had to force it to closeOwner report · Unknown Or Other · Jun 2015

When filing, owners marked a crash in 6 of these complaints and injuries in 9 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

VISIBILITY:GLASS, SIDE/REAR07E104000 · Dec 2007

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Specifications

Factory options offered for the 2003 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive type4WD/4-Wheel Drive/4x4 · 4x2 · AWD/All-Wheel Drive

How other years compare

Check your exact Mountaineer by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2003 Mercury Mountaineer reliable?

NHTSA has 152 owner complaints and 1 recall campaign on record for the 2003 Mercury Mountaineer. The most complained-about area is structure (37% of complaints).

At what mileage do 2003 Mercury Mountaineer problems usually appear?

Half of the complaints that mention mileage were filed at 78,949 miles or less.

Does the 2003 Mercury Mountaineer have open recalls?

1 recall campaign has been issued, the latest concerning visibility:glass, side/rear. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.