2010 Mercury Grand Marquis: problems, recalls and reliability
2 recalls and 24 owner complaints on record; most reports concern steering.
Data updated weekly · latest recall Nov 2014
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 24 owner complaints filed with NHTSA for this exact model year.
“the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash”Owner report · Steering · Oct 2025
“BRAKES: The Dashboard Brake Warning Lights are Illuminated most of the time. 1. The ABS warning Light is illuminated. 2. The Brake Warning Light is illuminated also. The Ford Dealership Service Dept cannot Fix it saying this is intermittent and attributed it to a loose wire connection located behind the Left driver Kick Panel. So far Brakes work irregardless of Brake Warning Lights illumination. You Tube videos offer no solution and clearly state Vehicles with Brake Warning Lights should not be driven. If my state required a Motor Vehicle Inspection, this Car would not pass Inspection. Please Help Resolve this situation.”Owner report · Service Brakes · Jun 2023
“2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.”Owner report · Power Train · May 2021
Show 7 more owner reports
“Tl* the contact owns a 2010 mercury grand marquis. While driving at an unknown speed, the steering wheel became difficult to turn. The dealer replaced the power steering rack. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 28,546. Updated 11/21/14*cn updated 5/6/2015 *js”Owner report · Steering · Apr 2014
“While driving on expressway at night in a driving rainstorm, my wipers quit working. I was able to pull over until the rain stopped, but could have been a disaster. On april 23rd the dealer diagnosed the wiper motor assembly was bad. P/n 8w7z*17508*a. I have found since the redesign of wiper motor assembly in 2003, that the wiper motors get water in them and short or corrode the integral wiper electronic board. Even thought the failure rate may be low, the potential for a disaster, like I could of had is great. This part should be redesigned and effected vehicles recalled. I have no complaint with the dealer work. *tr”Owner report · Visibility/Wiper · Apr 2014
“Tl* the contact owns a 2010 mercury marquis. The contact stated that she attempted to have the vehicle repaired for NHTSA recall campaign number:13v385000. The contact was advised that the parts were not available as a result the repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. There are no failures at this time.”Owner report · Steering · Nov 2013
“Yesterday, tuesday 23, 2014, I backed out of a parking spot on the parking deck about 15 feet and put the car in drive. It lurched forward at a tremendous high speed and although I hit the brakes, the auto slammed into the retaining wall at the parking spot I had just backed out of. I was wearing my seat belt and the air bag deployed. I received minor bruising on my arms, legs and ribs due to the air bag deployment. This auto has side air bag as well, but only the drive air bag deployed. I was checked out by a medic, who was staying at the resort and heard the crash. There were no witnesses. Ems arrived and checked me over. A police report was filed. ..updated 06/26/14 *bf”Owner report · Vehicle Speed Control · Jul 2013
“Tl* the contact owns a 2010 mercury grand marquis. The contact stated that the air conditioning unit failed and would only emit air from the defroster and under seat vents. The contact also stated that the trunk light illuminated even though the trunk was closed. The vehicle was taken to the dealer for inspection where they stated that the air conditioner and trunk latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,000. Updated 09/05/13*lj”Owner report · Structure · Jun 2013
“I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. I feel the vehicle accel- erated on it's own as I was applying the brake at the time, my foot did not slip off of the brake. The vehicle is equipped with "drive by wire" or, no cable is attached to the throttle body from the accelerator. The dealer repaired the front end of the vehicle and extensively examined the throttle system. No apparent cause was determined and they told us it may never happen again. We have traded the vehicle in since repairs were completed due to lack of confidence in it. *tr”Owner report · Exterior Lighting · Dec 2012
“The road was dry and bare. I felt a right rear skid (?"black ice"). I tried to turn steering wheel to correct the skid and it was locked. It jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. I had no control over the steering wheel. On impact of the tree, there was no balloon with air bag deployment, only pungent fumes and white flecks. The car was towed and totaled.”Owner report · Steering · Dec 2011
When filing, owners marked a crash in 6 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Specifications
Factory options offered for the 2010 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Grand Marquis by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2010 Mercury Grand Marquis reliable?
NHTSA has 24 owner complaints and 2 recall campaigns on record for the 2010 Mercury Grand Marquis. The most complained-about area is steering.
Does the 2010 Mercury Grand Marquis have open recalls?
2 recall campaigns have been issued, the latest concerning steering:rack and pinion:pinion shaft. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.