2000 Mercury Grand Marquis: problems, recalls and reliability
8 recalls and 162 owner complaints on record; the weakest area is exterior lighting (10% of complaints); the 2002 model year looks more trouble-free.
Data updated weekly · latest recall Oct 2015
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 162 owner complaints filed with NHTSA for this exact model year.
“WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................”Owner report · Unknown Or Other · Jul 2023
“The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.”Owner report · Visibility · Jun 2022
“#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”Owner report · Air Bags · May 2022
Show 7 more owner reports
“Hey I have a 2000 mercury marquis and everything for these cars I'm having the same issue but dealership can't find recalls”Owner report · Wheels · Jul 2020
“Tl* the contact owns a 2000 mercury grand marquis. While driving, the headlights and tail lights failed to illuminate. The contact coasted the vehicle to the side of the road and waited a few minutes until the lights illuminated again. The vehicle was taken to an independent mechanic who diagnosed that the lighting control module failed. The vehicle was not repaired. The following day, the failure recurred. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was included in an unknown recall. The failure mileage was approximately 240,000.”Owner report · Exterior Lighting · Nov 2019
“Tl* the contact owns a 2000 mercury grand marquis. While driving various speeds, the vehicle hesitated to accelerate. The failure occurred most frequently when traveling up hill. The failure was intermittent and the check engine warning indicator illuminated. The dealer was not notified. The vehicle was not diagnosed or repaired. The contact sprayed carburetor fluid on the intake manifold and noticed a crack. The manufacturer was made aware of the failure. The failure mileage was 118,000.”Owner report · Vehicle Speed Control · Feb 2019
“Tl* the contact owns a 2000 mercury grand marquis. The contact stated that the driver's seat belt failed to latch into the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000. The VIN was not available.”Owner report · Seat Belts · May 2018
“The seat belts do not restrain. Also, the steering rod was broken and fixed at the last inspection which was 5/2018. We were told that the seat belts would cost $1500 or more to repair. I saw on this website that there was a recall on seat belts not restraining.”Owner report · Seat Belts · May 2018
“"takata recall" when putting gas in my car the fuel leaks out before the gas gets into the tank by fuel filter. And the steering column makes a popping and winding sound when steering wheel is in use driving the car.”Owner report · Fuel/Propulsion System · Dec 2017
“Tl* the contact owns a 2000 mercury grand marquis. While the vehicle was undergoing routine maintenance, the independent mechanic discovered that the entire subframe was rusted and corroded. The cause of the failure was not diagnosed or repaired. The manufacturer was notified and did not assist. The local dealer was not notified. The failure mileage was 57,000.”Owner report · Structure · Nov 2017
When filing, owners marked a crash in 14 of these complaints and injuries in 10 - self-reported to NHTSA, not verified accident statistics.
Recalls - 8 campaigns
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
Remedy: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
Remedy: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
Remedy: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.
How other years compare
Check your exact Grand Marquis by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2000 Mercury Grand Marquis reliable?
NHTSA has 162 owner complaints and 8 recall campaigns on record for the 2000 Mercury Grand Marquis. The most complained-about area is exterior lighting (10% of complaints).
At what mileage do 2000 Mercury Grand Marquis problems usually appear?
Half of the complaints that mention mileage were filed at 75,000 miles or less.
Does the 2000 Mercury Grand Marquis have open recalls?
8 recall campaigns have been issued, the latest concerning steering. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.