2024 Mercedes-Benz Sprinter 3500: problems, recalls and reliability
3 recalls and 3 owner complaints on record; most reports concern tires.
Data updated weekly · latest recall Sep 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 3 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger's side wheel. The contact slowed down and parked the RV at a local gas station. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The tire was replaced. The manufacturer was notified of the failure and was examining it. The failure mileage was approximately 5,000.”Owner report · Tires · Mar 2026
“Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road with huge drop offs and semi trucks. I managed to turn it around to come down the pass coasting. The engine finally became responsive again at lower altitude. The yellow "check engine" icon was on when this started. Managed to come back to Pagosa Springs and shut it down several times and re started. The engine light finally went off.”Owner report · Fuel/Propulsion System · Sep 2024
Recalls - 3 campaigns
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
How other years compare
Check your exact Sprinter 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Mercedes-Benz Sprinter 3500 reliable?
NHTSA has 3 owner complaints and 3 recall campaigns on record for the 2024 Mercedes-Benz Sprinter 3500. The most complained-about area is tires.
Does the 2024 Mercedes-Benz Sprinter 3500 have open recalls?
3 recall campaigns have been issued, the latest concerning structure:frame and members. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.