2013 Mercedes-Benz Sprinter 3500: problems, recalls and reliability

“Wheel sensors failure causes loss of ABS braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.”Owner report · Vehicle Speed Control · Jun 2020

“Tl* the contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that while making a right turn and depressing the accelerator pedal, the vehicle loss motive power with several warning lights illuminated including; the ABS, traction control, and the check engine warning lights. The contact was able to drive in limp mode to mercedes-benz of lynnwood located at (17800 hwy 99, lynnwood, wa 98037) where the vehicle was diagnosed with a defective speed sensor. The contact stated that the speed sensor was replaced on three times. The contact spoke with the manufacturer and received no assistance. The vehicle had not been repaired. The failure mileage was approximately 27,800.”Owner report · Vehicle Speed Control · Mar 2020

“The awning attached to the van and manufactured by fiamma does not extend or retract correctly and breaks down every single time we have had it fixed. The motor has to be replaced each time which is money out of our pocket.”Owner report · Unknown Or Other · May 2019

“Tl* the contact owns a 2013 mercedes benz sprinter 3500. The contact stated while driving 65 mph and depressing the brake pedal, there was abnormal crunching noise detected. The ABS warning light was illuminated and the cruise control was inoperable. The vehicle was taken to park place motorcars mercedes-benz fort worth (5601 bryant irvin rd, fort worth, tx 76132) where it was diagnosed that the rpm sensor needed to be replaced. The vehicle was repaired however the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 23,500.*bf*jb”Owner report · Service Brakes · Mar 2019

“Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of tampa (4400 n dale mabry hwy, tampa, fl 33614, (813) 579-2138) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · May 2018

“Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 18v032000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of stevens creek (4500 stevens creek blvd, san jose, ca 95129, (408) 641-4610) was contacted and confirmed that the parts were available. Once the vehicle was taken to the dealer, the contact was informed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · May 2018

“Tl* takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of paramus (755 route 17, paramus, nj) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.”Owner report · Air Bags · Apr 2018