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2023 Mercedes-Benz GLS 450 4MATIC: problems, recalls and reliability

5 recalls and 7 owner complaints on record; most reports concern fuel system, gasoline.

Data updated weekly · latest recall Mar 2024

5
recalls
7
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Common problems

Computed from 7 owner complaints filed with NHTSA for this exact model year.

Limited data: only 7 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Fuel System, Gasoline (fuel pump, tank, lines)1 complaint
Lane Departure (lane keeping assist)1 complaint
Wheels (wheels, lug nuts, bearings)1 complaint
Forward Collision Avoidance (automatic emergency braking, sensors)1 complaint
Service Brakes (brakes)1 complaint
Electrical System (battery, wiring, electronics)1 complaint
There have been 3 incidents where the car responded to unknown stimuli by braking hard. 3 months ago it happened while making a left turn through an intersection, driving about 10 mph the brakes unexpectedly locked up, luckily the person behind me took evasive action and didn't hit me; 2 weeks later it happened again, I was driving on I-45 attempting to pass slower drivers, the brakes dramatically engaged while I was driving over a slight hill, today it happened again when it mistook a vehicle in a different lane of traffic, and performed a hard brake evasive measure even though there was no chance of collision and nothing in front of the vehicle.Owner report · Service Brakes · Oct 2024
when coming to a stop and applying the break, the transmission stalled. a warning was issued around lane keeping assist and a second warning. Then the transmission light was on. It was not at risk in the moment because no one was behind me and I was coming to a stop sign. If it prevented me from stopping I might have gone through the stop sign It is at the dealership today to service. no warning lamps, messages or other symptoms.Owner report · Lane Departure · Aug 2024
Twice the vehicle has stalled while driving. I see that there is a recall on my model for a faulty fuel pump which causes this problem, but my dealer claims my vehicle is not part of the recall even though it is having the same issue.Owner report · Fuel/Propulsion System · Sep 2023
Show 1 more owner reports
I have a new GLS450 and on two separate occasions the car has shut down at a stop with no warning. First time was approximately mid July of 2023 with about 1,700miles. While at a stop the instrument panel displayed a text box with the words "Malfunction" across the screen, and proceeded to shut down. After a minute we were able to restart the car. Took it back to the dealership and they were not able to get any codes or reason why it happened. Now 3 weeks later it happened again, and back at the same dealership from where I purchased it. Again, same story that they are not able to get any codes as to what malfunctioned.Owner report · Electrical System · Aug 2023

Recalls - 5 campaigns

ELECTRICAL SYSTEM:WIRING24V207000 · Mar 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

STRUCTURE:BODY23V178000 · Mar 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V445000 · Jun 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE24V118000 · Feb 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Remedy: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V880000 · Dec 2023

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

How other years compare

Check your exact GLS 450 4MATIC by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2023 Mercedes-Benz GLS 450 4MATIC reliable?

NHTSA has 7 owner complaints and 5 recall campaigns on record for the 2023 Mercedes-Benz GLS 450 4MATIC. The most complained-about area is fuel system, gasoline.

Does the 2023 Mercedes-Benz GLS 450 4MATIC have open recalls?

5 recall campaigns have been issued, the latest concerning electrical system:wiring. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.