2023 Mercedes-Benz Gle: problems, recalls and reliability
0 recalls and 31 owner complaints on record; the weakest area is power train (21% of complaints).
Data updated weekly
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 31 owner complaints filed with NHTSA for this exact model year.
“When driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. This is NOT because someone is in front of us on the highway. It does it when no one is in front of us. Sometimes there are cars behind us and this type of severe breaking is very dangerous when traveling at 70 mph. Cars behind us have had to slam on their breaks to avoid rear-ending us. I have taken the vehicle to Morgantown Mercedes Benz twice complaining about this issue. They cannot find the problem.”Owner report · Vehicle Speed Control · Dec 2025
“First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent was to continue on i5 N. The push was a lot stronger than normal. Almost crashed into meridian”Owner report · Vehicle Speed Control,Forward Collision Avoidance,Lane Departure · Sep 2025
“Cracked windshield. Manufacturer has not been able to supply a replacement for 4 months. Every time I ask for an ETA the day moves back a month. This is a safety concern for many affected drivers with no apparent solution from MBUSA.”Owner report · Unknown Or Other · Aug 2024
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“My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.”Owner report · Electrical System,Lane Departure,Forward Collision Avoidance · May 2024
“After driving the car about 5 miles at about 10 miles per hour while decelerating the transmission shifted into neutral requiring me to need to pull over to the side of the road, put the car in park, turn it off and back on again, this has now happened 3 times in the span of about 1 week.”Owner report · Power Train,Vehicle Speed Control,Engine · May 2024
“The contact owns a 2023 Mercedes-Benz AMG GLE53. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked in the garage, he observed a fuel odor inside the garage. The Fire Department was called and aired out the garage. The vehicle was taken to a dealer where it was diagnosed that the fuel pump delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.”Owner report · Fuel System, Gasoline · Apr 2024
“The contact owns a 2023 Mercedes Benz GLE 350. The contact stated while coming off the highway at 15-20 MPH, she made a left into her community. The brake stopped to the floor and the seat belt restrained her without cause. The Automatic Emergency Braking (AEB) displayed illuminated when no collision occurred., no other warning lights illuminated. The contact drove the vehicle to the dealer with no issues. The vehicle has not been repaired, awaiting a diagnostic. The manufacturer was not made aware of the failure yet. The approximate failure mileage was 6,000.”Owner report · Service Brakes,Forward Collision Avoidance · Feb 2024
“This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury. This failure put the safety of the persons in the other car at risk for injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Service Brakes,Forward Collision Avoidance · Feb 2024
“Foul odor coming from AC vents. My 2023 GLE350W has less than 12k miles on it. Needed BIO pledge service, cabin filter and dust filter. Odor was making passengers in the vehicle ill. I had to pay $412 which should have been deemed a RECALL as earlier models have had covered/reimbursed. Mercedes Dealership confirmed issue and preformed repair.”Owner report · Unknown Or Other · Dec 2023
“Around once a week, while utilizing the car in comfort mode, the car will appear to kick into neutral when stopped at a traffic light. When it’s time to accelerate, despite indicating it’s in drive, the car will not move as if it’s in neutral. The car must then be shifted into drive again to be able to move.”Owner report · Power Train · Nov 2023
When filing, owners marked a crash in 3 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
How other years compare
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Is the 2023 Mercedes-Benz Gle reliable?
NHTSA has 31 owner complaints and 0 recall campaigns on record for the 2023 Mercedes-Benz Gle. The most complained-about area is power train (21% of complaints).
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.