2017 Mazda MAZDA6: problems, recalls and reliability
1 recall and 60 owner complaints on record; the weakest area is electrical system (39% of complaints).
Data updated weekly · 2 new complaints in the last 90 days · latest recall Oct 2016
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 60 owner complaints filed with NHTSA for this exact model year.
“Ghost touch screen sudden changes in the volume to the maximum while driving. The Mazda dealership where I bought the car said I would need to pay for it, because the car is not under warranty. Mazda said they would not cover the repair.”Owner report · Unknown Or Other · May 2026
“On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from "normal" to "near".”Owner report · Forward Collision Avoidance · Nov 2025
“My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven't had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I believe hit cars around me as I heard multiple vehicles honk. This was a very scary and dangerous experience. There were no warnings and I've never had any issues with my sunroof. Nothing fell on my vehicle or impacted the glass. Thankfully no one was hurt but this is extremely concerning.”Owner report · Unknown Or Other · Mar 2025
Show 7 more owner reports
“Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while the car is driving making it extremely dangerous to drive as it affects volume also. Sometimes it will just start blaring at full volume. Happens everytime I drive”Owner report · Electrical System · Jan 2025
“From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The issue is what the Mazda Community calls "Ghost touch" Our infotainment screens will start clicking buttons on its own including increasing the volume or switching screens. Additionally songs will switched. Why is this a safety hazard? This causes a distraction that can occur at any moment. For instance, if you are driving down the highway and all of a sudden your volume goes up to an unpleasant volume, your natural reaction is to turn down the volume, causing a distraction. Same can be said about song switching or screen repeatedly changing.”Owner report · Unknown Or Other · Jul 2024
“The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a dangerous distraction while driving.”Owner report · Unknown Or Other · Jun 2024
“The infotainment system randomly changes the screen very rapidly, "ghosting". The screen didn't and brightens very rapidly while driving, going from night to day modes or vice versa even though I set it on auto mode. The worst is that it randomly makes calls to people in my contact list. This can very easily cause a crash.”Owner report · Unknown Or Other · May 2024
“Touch screen has ghosting effects, and automatically starts disabling safety and alert systems, calling random people, playing music, muting calls, navigating to random places, etc. without any input from the user. Mazda has an existing service bulletin for this issue that includes the Mazda 6 (Mazda SA-001/23) but the dealer says it's not covered by any recall and that I need to pay nearly $3,000 to get it fixed.”Owner report · Unknown Or Other · Apr 2024
“My infotainment center experiences a ghost touch, typically in hot weather, where it just randomly starts pressing buttons on the touch screen, increases volume, hits play/pause over and over again. It is VERY distracting when it occurs while I'm driving”Owner report · Unknown Or Other · Mar 2024
“2017 Mazda 6 with the dreaded "ghost touch" on the infotainment system. Driving along, the screen freaks out, volume goes up, station changes, screen goes almost black, bass goes up, fader goes to back... Very disappointing that Mazda knows about the problem and continues to build cars with this issue. Why only recall 2014-2016 Mazda 3's when it's happening across all models and into the 2020 models? Won't buy a Mazda again.”Owner report · Electrical System · Feb 2024
When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Mazda North American Operations (Mazda) is recalling certain model year 2017 Mazda6 vehicles manufactured August 12, 2016, to September 28, 2016 and equipped with optional accessory fog lights. Due to an incorrect combination switch being installed, the turn signals may not automatically cancel by the rotation of the steering wheel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Mazda will notify owners, and dealers will replace the combination switch, free of charge. The recall began December 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0316J.
Specifications
Factory options offered for the 2017 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact MAZDA6 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Mazda MAZDA6 reliable?
NHTSA has 60 owner complaints and 1 recall campaign on record for the 2017 Mazda MAZDA6. The most complained-about area is electrical system (39% of complaints).
At what mileage do 2017 Mazda MAZDA6 problems usually appear?
Half of the complaints that mention mileage were filed at 23,450 miles or less.
Does the 2017 Mazda MAZDA6 have open recalls?
1 recall campaign has been issued, the latest concerning exterior lighting:turn signal. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.