Carlexica

2009 Mazda MAZDA5: problems, recalls and reliability

3 recalls and 64 owner complaints on record; the weakest area is steering (24% of complaints).

Data updated weekly · latest recall Nov 2010

3
recalls
64
owner complaints
2
fire reports
44,293
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

One of the most complained-about MAZDA5 years (#2 of 8, age-adjusted)Weak spot: steering (24%)2 fire reports

Common problems

Computed from 64 owner complaints filed with NHTSA for this exact model year.

Steering (steering wheel, rack, power assist)24% · 15 complaints
Tires16% · 10 complaints
Suspension (shocks, springs, ride quality)13% · 8 complaints
Electrical System (battery, wiring, electronics)8% · 5 complaints
Wheels (wheels, lug nuts, bearings)5% · 3 complaints
Engine And Engine Cooling (engine, radiator, overheating)5% · 3 complaints
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I've replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.Owner report · Exterior Lighting · Aug 2022
This model of mazda steering wheel stop rotating mostly on highway. At time it become too stiff to ove for 5 to 10 minutes and then it comes back on it is worrying me as it may cause an unvoidable crash.Owner report · Vehicle Speed Control · Nov 2021
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.Owner report · Electrical System · Sep 2021
Show 7 more owner reports
Tl* the contact owns a 2009 mazda 5. The contact stated that the vehicle would not start. On one occasion, the vehicle broke down in the middle of a street and was towed to the contact's home. The contact had a mechanic inspect the vehicle who stated that the fuel pump could be the cause of the failure. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.Owner report · Engine · Dec 2019
Tl* the contact owns a 2009 mazda 5. While driving 55 mph, the power steering malfunctioned and the steering veered to the left. The failure almost caused a crash. In addition, the entire instrument panel illuminated. The contact had to exert excessive force to turn the steering wheel and pull the vehicle off the road. When the vehicle was turned off and restarted, the power steering returned to normal and the contact was able to drive home. The manufacturer and the dealer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 86,000.Owner report · Steering · Jan 2019
While driving the car (approximately 35 miles per hour) there is a sudden loss of power, including loss of power steering. Car would not restart. We replaced alternator and had battery checked, which was working fine when the same problem occurred while driving on highway at 45 mph. Problem is recurring. Car is unsafe to drive.Owner report · Electrical System · Aug 2018
Tl* the contact owns a 2009 mazda 5. While the contact's son was driving 45 mph, the driver heard a grinding and clunking noise. The vehicle was taken to an independent mechanic where it was diagnosed that the motor mounts failed and shifted the engine forward, which caused the cv joints and engine head to fail. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.Owner report · Engine · Nov 2017
The car dealershop didn't inform me about this car had 3 recall ,and I need to cancel the contract.I haven't pick up the car yet.if dealer sold me defected car with recall problem,I want to protect myself from fraud.Owner report · Unknown Or Other · Oct 2017
Occasionally (4 times now) when stopping or starting out (foot on brake,car in drive) the accelerator races full throttle, like I stomped on accelerator, for a few seconds. I have to press on the brake full force and/or put it in neutral. Scarey!!! Called dealer, but was told they were not aware of any problems. No offer to check it out. Emailed mazdausa on jan2 but no response other than automated response showing they received my email. Took it to repair shop to check for codes - no codes.Owner report · Power Train · Jan 2017
The alarm keeps going off for no reason. I had this problem for long time. I turn it off and it will go off again, this is almost daily.Owner report · Electrical System · May 2015

When filing, owners marked a crash in 4 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP10V600000 · Nov 2010

MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.

Remedy: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

STEERING:ELECTRIC POWER ASSIST SYSTEM10V374000 · Aug 2010

MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.

Remedy: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

EQUIPMENT09E011000 · Apr 2009

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

Remedy: THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

Specifications

Factory options offered for the 2009 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines2.3L
FuelGasoline

How other years compare

Check your exact MAZDA5 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2009 Mazda MAZDA5 reliable?

NHTSA has 64 owner complaints and 3 recall campaigns on record for the 2009 Mazda MAZDA5. The most complained-about area is steering (24% of complaints).

At what mileage do 2009 Mazda MAZDA5 problems usually appear?

Half of the complaints that mention mileage were filed at 44,293 miles or less.

Does the 2009 Mazda MAZDA5 have open recalls?

3 recall campaigns have been issued, the latest concerning fuel system, other:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.