2014 Lexus IS 350: problems, recalls and reliability
1 recall and 14 owner complaints on record; most reports concern fuel/propulsion system; the 2012 and 2013 model years look more trouble-free.
Data updated weekly · latest recall Jan 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 14 owner complaints filed with NHTSA for this exact model year.
“2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. Including location of a accident or collision notification.”Owner report · Electrical System · May 2022
“[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”Owner report · Fuel/Propulsion System · Dec 2021
“The lexus dealer in puerto rico has not been able to solve the recall for the fuel pump. I have called the dealer several times at 787 273-3000 since oct 2020 and they state they do not have the parts available. I am concerned the car stops working while driving.”Owner report · Fuel/Propulsion System · Oct 2020
Show 5 more owner reports
“When it's raining ,I turn on the wiper at slow speed it's working normal for about 2 min then it's will stop working . I have to switch it on high speed only. I almost got in to accident that day .it's happen more often now and then . I did brought the car to dealer they said can't duplicate the problem.”Owner report · Visibility/Wiper · Nov 2018
“While driving in the rain my windshield wipers suddenly stopped working. The wipers 'froze' in the up position. I had to work the wiper control inside the car 6-10 times to get the wipers to work again. After a few minutes of driving the wipers stopped working again. The wipers only worked intermittently and only if I kept working the switch. I took the vehicle to the local lexus dealership and the vehicle was diagnosed as having "wiper relays shorting" causing the wipers not to work.”Owner report · Visibility/Wiper · Nov 2018
“Tl* the contact owns a 2014 lexus is 350. While making left or right turns, the power steering seized for a second without warning. The contact stated that the failure was intermittent over the past two years. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 34,000. The VIN was unavailable.”Owner report · Steering · Oct 2015
“Both the driver and front passenger seat assemblies had serious defective nonconformities where the headrests crush and compress into the ceiling of the vehicle, forcing the occupant's head into the ceiling at fully upright adjustment, and prohibiting seat adjustment to a functional operating position. This dangerous and unhealthy defect substantially impairs safety and use of the vehicle.”Owner report · Seats · Sep 2014
“When I try to stop my vehicle, the floor may gets stuck on top of the brake making it difficult to reach the brake. I have pictures of the issue if needed. *tr”Owner report · Service Brakes, Hydraulic · Jun 2014
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
How other years compare
Counts are not adjusted for time on the road here - see all IS 350 years ranked fairly for the age-adjusted comparison.
Check your exact IS 350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Lexus IS 350 reliable?
NHTSA has 14 owner complaints and 1 recall campaign on record for the 2014 Lexus IS 350. The most complained-about area is fuel/propulsion system.
Does the 2014 Lexus IS 350 have open recalls?
1 recall campaign has been issued, the latest concerning fuel system, gasoline. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.