2019 Kia Sorento: problems, recalls and reliability
2 recalls and 428 owner complaints on record; the weakest area is engine (36% of complaints); the 2018 and 2020 model years look more trouble-free.
Data updated weekly · 4 new complaints in the last 90 days · latest recall Sep 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 428 owner complaints filed with NHTSA for this exact model year.
“Gasoline smell is coming with the left side of vehicle. Gasoline is leaking from the fuel pump causing the gas to puddle creating the gasoline smell.”Owner report · Fuel/Propulsion System · Aug 2026
“Engine seized per Kia Inspected by Kia after AAA TOWED AND COULD NOT START CAR warning lamps have been on for over 6 months. Kia inspected and ran diagnostics at that time and said it was nothing to fix just an annoying dashboard malfunction.”Owner report · Electrical System · Aug 2026
“Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire”Owner report · Engine · Jul 2026
Show 7 more owner reports
“I was driving to work on the interstate and my car went into limp mode almost causing me to get hit at those speeds. I sent it to my mechanic but was told about the theta2 lawsuit so I had it towed to Kia. Was charged $300 and it wasn't even diagnosed or looked at due to missing oil change receipts. I have since contacted bbb and Kia headquarters to just be told it's not covered due to missing receipts of oil changes. Even though it's a known issue with the gdi engine. Was faulty due to metal left in the drive train after assembly. I have a car that I still owe $4,000 for still making payments and I can't use the car. I just want it fixed?”Owner report · Engine · Jul 2026
“I have a 2019 Sorento my car was loud when I start it so I took it into my KIA dealership. They found that my muffler had come apart at the seam, but that it is not under warrenty. My concern is that if anyone is sitting in a parked car with the windows up they could be overcome by the exhault fumes.”Owner report · Unknown Or Other · May 2026
“Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.”Owner report · Forward Collision Avoidance · May 2026
“Leaking windshield. Water dripping into cabin. Headliner soaked with water. Windshield possibly not sealed or adhered properly. (Similarly to NHTSA Campaign 22V158000 and Kia Recall SC232 for the Kia Cadenza)”Owner report · Visibility/Wiper · May 2026
“My Kia Sorrento 2019 model has dashboard cracks on the driver as well as the passenger side. I tried calling the KIA dealership that sold me the car to help me with the goodwill repair and they refused to do so. Its very expensive to replace or repair but most importantly it poses a grave risk to me and my family. Airbag Danger: Cracks near the passenger airbag can become shrapnel during deployment.Electronics: Dust and moisture can fall into the cracks and ruin hidden wires causing extensive damage to the car. KIA needs to take responsibility for this and either change the material used to make this for the future and repair the existing customers cars.”Owner report · Air Bags · May 2026
“Had to replace transmission at 133k miles. It was jolting sometimes providing a hard jolt at times will driving. There are also times of what feels like a cylinder misfire. Oil is constantly leaking and have to replace oil every 1k Miles. Have had multiple shops look at it and not able to find anything. Now during acceleration there is a huge grey smoke cloud coming from the exhaust. Looking at this site and through online it seems to be a common issue with this car and engine. So there has been multiple issues with this car - oil consumption of the engine leading to smoke in the exhaust and the transmission which was replaced a week ago”Owner report · Engine · May 2026
“Engine failure & excessive oil consumption causing the vehicle to overheat. Coolant low, suspect coolant loss internally in engine. P0524 Engine pressure too low. Potential causes: low oil pressure, low oil level, wrong oil viscosity, contaminated oil, faulty oil pressure sensor, signal shorted to ground in electrical circuit of sensor, worn internal engine components. Per testing- coolant low, suspect coolant loss internally in engine.”Owner report · Engine · Apr 2026
When filing, owners marked a crash in 10 of these complaints and injuries in 16 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Counts are not adjusted for time on the road here - see all Sorento years ranked fairly for the age-adjusted comparison.
Check your exact Sorento by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2019 Kia Sorento reliable?
NHTSA has 428 owner complaints and 2 recall campaigns on record for the 2019 Kia Sorento. The most complained-about area is engine (36% of complaints).
At what mileage do 2019 Kia Sorento problems usually appear?
Half of the complaints that mention mileage were filed at 31,289 miles or less.
Does the 2019 Kia Sorento have open recalls?
2 recall campaigns have been issued, the latest concerning back over prevention. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.