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2004 Kia Sorento: problems, recalls and reliability

0 recalls and 220 owner complaints on record; the weakest area is engine and engine cooling (19% of complaints).

Data updated weekly

0
recalls
220
owner complaints
12
fire reports
90,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No recall campaignsProblems tend to appear late (median 90,000 mi)12 fire reports

Common problems

Computed from 220 owner complaints filed with NHTSA for this exact model year.

Engine And Engine Cooling (engine, radiator, overheating)19% · 39 complaints
Engine (engine mechanics)16% · 34 complaints
Power Train (transmission, axles, driveline)13% · 28 complaints
Suspension (shocks, springs, ride quality)10% · 20 complaints
Electrical System (battery, wiring, electronics)9% · 19 complaints
Structure (body, frame, doors, rust)8% · 17 complaints
While my daughter was driving on the highway, the brakes failed. The mechanic showed me the brake lines toward the rear suspension rusted through. Also the support for the rearend rusted through making the vehicle dangerous to drive. The brake lines from front to back were changed and I am looking to have the support brackets changed.Owner report · Structure · Dec 2019
I was driving when I heard a clunking noise, and my truck shifted. So I pulled over to see the my rear lower arm fell from subframe corrsion due to heavy salt use here in wi. I had to get car towed home.Owner report · Unknown Or Other · Oct 2019
"takata recall" I bought this car just recently and the drivers side air bag stays on all the time there have been recalls but not on my car is it safe to drive this like this or is it dangerous and the factory should send out a recall on this right !Owner report · Air Bags · Aug 2019
Show 7 more owner reports
My sorento was in park running in my driveway started smoking and caught fire and burned up in a matter of minutes. I'm aware of recalls with kia vehicles catching fire. I would like this to be addressed and investigated as I feel it was due to a malfunction. 911 was called and the fire department came to distinguish the car it is a total loss.Owner report · Unknown Or Other · Feb 2019
Took my car in for nys inspection and was alerted to an issue with my rear suspension. The rear cross member is completed rotted out and the upper trailing arm have become separated from the cross member due to rust and corrosion. This is a 2004 kia sorento ex that I purchased new and now has 103,000 miles. This corrosion is an extremely hazardous situation and the vehicle cannot be repaired. Needless to say it cannot be driven.Owner report · Suspension · Oct 2018
Unintended acceleration. Rpm would range from 1000 to as high as 2000 rpm without warning. Iac valve was replaced and did not resolve the problem. Final diagnosis was cruise control randomly operating. Disconnected cruise cable at the throttle body. Problem ceased. Green light on cruise switch never indicated it was operating. Vehicle was operating as well as stopped at lights when this occurred.Owner report · Vehicle Speed Control · Aug 2018
While driving approximately 35 mph, the rear of the vehicle shook violently. The vehicle was taken to an independent mechanic who noticed that the crossmember bars were severely corroded through and were not able to be repaired. The vehicle was not repaired. Major safety hazard. The entire bracket holding the differential rusted through. The frame rear cross member also rusted through causing the control arms is detached from the rear end also creating a safety hazard.Owner report · Unknown Or Other · Feb 2018
Tl* the contact owns a 2004 kia sorento. While driving approximately 30 mph, the power steering and brakes suddenly malfunctioned. The vehicle was taken to an independent mechanic who diagnosed that the camshaft pulley was faulty and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer (quirk kia in brankly, ma) were notified of the failure, but no assistance was offered. The failure mileage was 99,000. *lnOwner report · Service Brakes · Oct 2017
The electrical system goes haywire. We will be driving along and the interior lights come on, the front doors open lights come on and starts buzzing and so does the the locking mechanism on the doors. We check to make sure the doors are closed properly but they always are. This is when the car is in motion usually but sometimes while stationary as well. Sometimes the doors unlock too. We have no idea what caused this but feel it is a safety hazard as well as a nuisance while driving. It never seems to matter if you are driving straight or turning.. We haven't taken it anywhere for repairs yet, because it seems to be electrical and know that it can be expensive.Owner report · Electrical System · Oct 2017
The rear axle is falling apart and it's rusted where I can't even weld a bracket for the rear suspension it's so rusted that I was told by a mechanic that the rear axle can actually fall off the vehicle I would have to replace the entire rear axle so I can put a bracket or it will come with a bracket it will cost me $4000 and I think a kia should be responsible because the whole entire car underneath it rusted bucket full of rustOwner report · Suspension · Sep 2017

When filing, owners marked a crash in 11 of these complaints and injuries in 16 - self-reported to NHTSA, not verified accident statistics.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2004 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive type4WD/4-Wheel Drive/4x4 · 4x2

How other years compare

Check your exact Sorento by VIN

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Frequently asked questions

Is the 2004 Kia Sorento reliable?

NHTSA has 220 owner complaints and 0 recall campaigns on record for the 2004 Kia Sorento. The most complained-about area is engine and engine cooling (19% of complaints).

At what mileage do 2004 Kia Sorento problems usually appear?

Half of the complaints that mention mileage were filed at 90,000 miles or less.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.