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2022 Kia Sorento Hybrid: problems, recalls and reliability

4 recalls and 12 owner complaints on record; most reports concern electrical system.

Data updated weekly · latest recall Aug 2023

4
recalls
12
owner complaints
1
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
4-star NHTSA overall safety rating1 fire report

Common problems

Computed from 12 owner complaints filed with NHTSA for this exact model year.

Limited data: only 12 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Electrical System (battery, wiring, electronics)4 complaints
Vehicle Speed Control (unintended acceleration, cruise control)1 complaint
Engine (engine mechanics)1 complaint
Wheels (wheels, lug nuts, bearings)1 complaint
Trailer Hitches1 complaint
Power Train (transmission, axles, driveline)1 complaint
“My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren't slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it's not! I've had this vehicle for 42000 miles! This has not been checked by the police. This started after the dealership replaced my tires.”Owner report · Wheels · Feb 2025
“The contact owns a 2022 Kia Sorento Hybrid. The contact stated that while operating the vehicle, the message "Battery Not Fully Charged" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.”Owner report · Electrical System · Nov 2024
“The contact owns a 2022 Kia Sorento Hybrid. The contact stated that after closing the front driver's side door, the rear windshield inadvertently shattered. The glass shards from the rear windshield fell inside the vehicle, but the contact was not injured. The contact stated that there was no impact to the vehicle to cause the rear windshield to shatter. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.”Owner report · Visibility · Aug 2024
Show 2 more owner reports
“Vehicle unexpectedly shuts down while driving posing an immediate danger as there was no warning on four different occasions”Owner report · Electrical System · Apr 2023
“The contact owns a 2022 Kia Sorento Hybrid. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, First Team Kia (4834A Bridge Rd, Suffolk, VA 23435, (757)260-3590). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Trailer Hitches · Jan 2023

Recalls - 4 campaigns

Trailer hitches22V703000 · Sep 2022

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Pretensioner (seat belts)22V127000 · Mar 2022

Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Remedy: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.

Pretensioner (seat belts)22V447000 · Jun 2022

Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Camera (back over prevention)23V610000 · Aug 2023

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

How other years compare

Counts are not adjusted for time on the road here - see all Sorento Hybrid years ranked fairly for the age-adjusted comparison.

Check your exact Sorento Hybrid by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2022 Kia Sorento Hybrid reliable?

NHTSA has 12 owner complaints and 4 recall campaigns on record for the 2022 Kia Sorento Hybrid. The most complained-about area is electrical system.

Does the 2022 Kia Sorento Hybrid have open recalls?

4 recall campaigns have been issued, the latest concerning trailer hitches. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.