2017 Jeep Grand Cherokee: problems, recalls and reliability
6 recalls and 363 owner complaints on record; the weakest area is engine (24% of complaints).
Data updated weekly · 1 new complaint in the last 90 days · latest recall Jun 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 363 owner complaints filed with NHTSA for this exact model year.
“I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report”Owner report · Fuel/Propulsion System · Jul 2026
“My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it. Why was the 2017 not included in your recall of the Power Transfer Case? Repair shop diagnosed problem the last time it happened as the PTC! I am an Attorney and want this included in your 2019-2023 recall! Please do not force me to file a lawsuit to fix this safety issue!”Owner report · Engine · Apr 2026
“I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road. When I attempted to reverse it hesitated again and the R symbol started flashing and the engine light came on. The engine codes are P1D97 Clutch A or D defective and P1DB8 Unintended Torque applied while in neutral. Now it's not even drivable.”Owner report · Engine · Mar 2026
Show 7 more owner reports
“This model vehicle and several others that I have experienced, have a center console cupholder that is trimmed in chrome. The chrome is peeling on both cupholders at the edges and extremely sharp and have personally been cut and causing lacerations and bleeding.”Owner report · Unknown Or Other · Feb 2026
“The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.”Owner report · Structure · Feb 2026
“Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear Factory OEM rocker arm broke and damaged one of the overhead cams. Again stated by mechanic that this is a common problem due to known oiling problems with this model. Repaired once again. Vehicle drove less than 500 miles before complete engine failure. Also stated by mechanic as well as multiple online forums that Jeep stoped recalls for these problems because they had become to widespread. They were only willing to repair if the vehicle was still within factory warranty.”Owner report · Engine · Feb 2026
“It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.”Owner report · Seats · Jan 2026
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,000.”Owner report · Engine · Jan 2026
“On January 3, 2026, I test drove a 2017 Jeep Grand Cherokee (VIN [XXX] ) from a franchised Jeep dealership in Lewiston, Idaho. After the test drive, the vehicle was placed on a lift and it was discovered that the front driver-side lower ball joint was missing a retaining bolt, allowing separation from the lower control arm. This condition created an immediate risk of suspension failure and loss of control while driving on public roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Suspension · Jan 2026
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 MPH, the vehicle made an abnormal sound and was stuck in first gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that an unknown internal transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.”Owner report · Power Train · Dec 2025
When filing, owners marked a crash in 26 of these complaints and injuries in 19 - self-reported to NHTSA, not verified accident statistics.
Recalls - 6 campaigns
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Specifications
Factory options offered for the 2017 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Grand Cherokee by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Jeep Grand Cherokee reliable?
NHTSA has 363 owner complaints and 6 recall campaigns on record for the 2017 Jeep Grand Cherokee. The most complained-about area is engine (24% of complaints).
At what mileage do 2017 Jeep Grand Cherokee problems usually appear?
Half of the complaints that mention mileage were filed at 34,468 miles or less.
Does the 2017 Jeep Grand Cherokee have open recalls?
6 recall campaigns have been issued, the latest concerning equipment. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.