2024 Jeep Grand Cherokee 4XE: problems, recalls and reliability
3 recalls and 23 owner complaints on record; most reports concern electrical system.
Data updated weekly · latest recall Sep 2026
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 23 owner complaints filed with NHTSA for this exact model year.
“While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time”Owner report · Engine · Jan 2025
“On December 8, 2024, I was driving my car and put it in reverse to back into a parking space, when the car jerked to a stop and shut down. The vehicle went into some kind of auxiliary mode and would not shut down all the way or start. I was stuck in the middle of the roadway for approximately 20-25 minutes and nothing would work to get it to start. After that 20-25 minute time period, the engine started, although the check engine light stayed on the rest of that day. the next morning, the check engine light was off.”Owner report · Engine · Dec 2024
“Car would not start, all warning lights and interior lights flashing and blinking, strong smell from engine, loud clicking from engine, battery tested and only at 7%. Had towed to dealership.”Owner report · Engine · Dec 2024
Show 7 more owner reports
“2024 Jeep grand cherokee 4xe Loss of power while driving. currently has about 4600 miles on it but having issues entire time of ownership. Also been experiencing very hard jerky shifting and a red wrench "service hybrid electric vehicle system" light coming on periodically. Loss of complete power while driving with the red wrench warning coming on and lost power steering and braking. vehicle would not start for about 20 minutes then started. Brought it in to local jeep dealer and they can't find any issues they said. please help”Owner report · Service Brakes · Dec 2024
“I want to make sure my vehicle is not part of the others that have a software malfunction affecting the battery resulting in fire.”Owner report · Unknown Or Other · Oct 2024
“1. Unknown - clunking noise in front driver side. May be related to "Part 573 Safety Recall" with the pinch bolt. Experiencing similar issues as described in this recall report. 2. Unknown - intermittent failure of the "active lane management" system. System will stop working and become unavailable while driving. 3. Unknown - Cylinder 3 injector circuit failure. Intermittent issue. Check engine light activates and is on for a couple days then goes off. Error code: P02F0.”Owner report · Engine · Jul 2024
“The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 60-70 MPH, the instrument panel became inoperable and was no longer illuminated. The failure caused the Back Over Prevention camera, Lane Departure Assist, and other safety systems within the vehicle to be inoperable. The instrument panel was flickering and illuminated; however, there were times when the system had to be restarted. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000.”Owner report · Electrical System · Jul 2024
“Vehicle acceleration stops at high altitudes which causes the vehicle to suddenly maintain lower gear and speeds while driving on interstate/highway. Vehicle had accelerator replaced by delearship at 1,406 miles, however the issue continued. Dealership is now replacing turbocharger engine after reporting failure at 3,500 miles.”Owner report · Vehicle Speed Control · May 2024
“Upon having the baseplate to tow this vehicle behind our motorhome, it was discovered the bolts to attach the bumper plate to the rightaide frame of the vehicle were missing. The dealer furnished the required bolts for proper installation. In my opinion the crash safety of the vehicle was compromised by not having adequate connections.”Owner report · Structure · May 2024
“Sudden faults while driving. Power Steering Unavailable, Active Lane Assist disabled, Auto Park Disabled, SOS calling unavailable, passenger airbag fault,”Owner report · Steering · Mar 2024
When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
How other years compare
Counts are not adjusted for time on the road here - see all Grand Cherokee 4XE years ranked fairly for the age-adjusted comparison.
Check your exact Grand Cherokee 4XE by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Jeep Grand Cherokee 4XE reliable?
NHTSA has 23 owner complaints and 3 recall campaigns on record for the 2024 Jeep Grand Cherokee 4XE. The most complained-about area is electrical system.
Does the 2024 Jeep Grand Cherokee 4XE have open recalls?
3 recall campaigns have been issued, the latest concerning tires. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.