Carlexica

2004 Jaguar XJ: problems, recalls and reliability

3 recalls and 13 owner complaints on record; most reports concern vehicle speed control.

Data updated weekly · latest recall Apr 2009

3
recalls
13
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reports

Common problems

Computed from 13 owner complaints filed with NHTSA for this exact model year.

Limited data: only 13 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Vehicle Speed Control (unintended acceleration, cruise control)3 complaints
Suspension (shocks, springs, ride quality)2 complaints
Wheels (wheels, lug nuts, bearings)1 complaint
Service Brakes (brakes)1 complaint
Power Train (transmission, axles, driveline)1 complaint
Service Brakes, Hydraulic (brakes)1 complaint
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this matter taking control. Please and Thank You , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Owner report · Fuel/Propulsion System · Mar 2026
I was having a problem with leaking brake fluid and a friend with the same year and model car told me about a recall on their car for the same problem . This problem is caused by padding installed for sound proofing on the underside of the vehicle which traps dirt and moisture and causes the brake lines to prematurely rust which I have an issue with. After having the panels removed for inspection it was confirmed that the pads are install on this particular vehicle and the rust issue is present as well . When I entered my VIN number into your system it's telling me there are no open or in repaired recalled on my car how could that be?Owner report · Unknown Or Other · Dec 2020
Made a 500 mile road when the air suspension fault message came on ( yellow light), but that had happened periodically and seemed to be a computer fault. The car ran fine. Then after a 2 day period of no use, when the car was started a red warning light came indicating vehicle too low and on outside inspection the car was too close to the tires. In 2010, both suspension struts were replaced.Owner report · Suspension · May 2019
Show 7 more owner reports
Braking on street to turn into house drive when the car suddenly increased speed and before I could get it in neutral I crashed into a house stone wall. Pictures on request.Owner report · Service Brakes · Jul 2016
I bought a 2004 xjr jaguar. It was new and had dealer added chrome wheels($3,000 additional cost). The rims were defective and I asked the dealer to identify the supplier of the rims so that I could contact the supplier directly. The dealership says it did not keep a record of where it purchased the wheels. I have a difficult time believing that an automobile company or dealership is not required to keeps records regarding parts on a vehicle, especially parts as critical as the wheels. Please advise. *trOwner report · Wheels · Jan 2006
Pirelli tires (asimmetrico 255/40 zr19 96y p zero) since may 18th, 2005, I have had 3 blowouts and 2 bubbles on the sidewall. 13,000 on car. 3 of the incidents were on tires that were used under a month (approx. 500miles. This car is unsafe to drive.Owner report · Tires · May 2005
While driving in a storm windshield wipers stopped moving. Consumer had vehicle towed, and vehicle is scheduled for service.*ak the wiper motor was replaced by the dealer at no charge to the consumer. *nmOwner report · Visibility · Feb 2005
Accelerator and brake pedal are too close together causing me to depress both pedels at the same time when trying to stop car. Dealer advised me to take this complaint to another level since there are no remedies available. *akOwner report · Vehicle Speed Control · Dec 2004
Consumer received a recall notice concerning transmission failure. Dealer refused to repair the recall because the consumer did not purchase the vehicle from that dealership. Service manager charles wallace. *ak *nmOwner report · Power Train · May 2004
Dt: the contact owns a 2004 jaguar xj vander plus. The contact's vehicle was experiencing unwanted acceleration. If attempting to make a stop on level ground with y foot on the brakes the car will continue to accelerate and keep going. About a year and half ago he contacted the dealership, they worked on the vehicle, but told the contact that they were unsure if they corrected the problem because they did not have these problems on any other cars. The contact began to experience this problem about six months after he purchased the vehicle. This has occurred about 3 times. But he it was a very scary experience. *akOwner report · Vehicle Speed Control · Jan 2004

When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

AIR BAGS:FRONTAL04V136000 · Mar 2004

ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.

Remedy: DEALERS WILL INSPECT THE PASSENGER AIR BAG APERTURE AND, WHERE NECESSARY, REMOVE ANY SHARP, SERRATED EDGES. THE RECALL BEGAN ON MAY 14, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.

POWER TRAIN:AUTOMATIC TRANSMISSION04V024000 · Jan 2004

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.

Remedy: DEALERS WILL REPROGRAM THE TRANSMISSION CONTROL MODULE. THE RECALL BEGAN ON MAY 1, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-201-818-8500.

SERVICE BRAKES, HYDRAULIC09V144000 · Apr 2009

JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR AND CROSS MEMBER BRAKE PIPES AND THE NVH PAD AT THE REAR OF THE UNDER FLOOR UNDER TRAY. WHERE THE TOUCH CONDITION EXISTS, WATER AND DIRT CAN COLLECT AND BE HELD IN CONTACT WITH THE PIPES AND THEIR UNIONS, ABRADE THE CORROSION PROTECTION AND REDUCE THE CORROSION LIFE OF THE PIPES ACCORDINGLY.

Remedy: DEALERS WILL REMOVE THE UNDER TRAY AT THE REAR OF THE VEHICLE AND REMOVE AND DISCARD THE NVH PAD FITTED TO THE REAR OF THE UNDER TRAY. DEALERS WILL INSPECT THE REAR UNDER FLOOR AND REAR CROSS MEMBER BRAKE PIPES AND UNIONS FOR RED RUST. IF RED RUST IS PRESENT ON THE PIPES OR ON THE UNION, THE BRAKE PIPES AND UNION WILL BE REPLACED WITH NEW COMPONENTS OF THE SAME DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.

Specifications

Factory options offered for the 2004 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Body stylesSedan/Saloon

How other years compare

Check your exact XJ by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2004 Jaguar XJ reliable?

NHTSA has 13 owner complaints and 3 recall campaigns on record for the 2004 Jaguar XJ. The most complained-about area is vehicle speed control.

Does the 2004 Jaguar XJ have open recalls?

3 recall campaigns have been issued, the latest concerning air bags:frontal. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.