2016 Infiniti QX60: problems, recalls and reliability
2 recalls and 29 owner complaints on record; most reports concern air bags.
Data updated weekly · latest recall Oct 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 29 owner complaints filed with NHTSA for this exact model year.
“2016 Infiniti QX60 93,000 miles The battery light was on. I have noticed that my CVT transmission goes into limp mode. This has happened several times with no help from infiniti. I can only go 10MPH and it revs only 1000 RPM, then it'll be fine after I turn off and on again. Had battery and alternator checked and they're 100% good. This is very dangerous when it happenes in traffic and infiniti won't do anything.”Owner report · Power Train · Nov 2024
“The electric controlled coupling failed and as a result, the AWD failed. There is vibration when turning and driving 25 mph. The grinding noise remained after I got new brakes and I was told it's from the coupling trying to power the AWD. I took my 2016 QX60 to the dealer and also to a foreign car auto shop and they both confirmed it needs to be replaced. When the coupling is unplugged, the noise is not present.”Owner report · Electrical System · Aug 2024
“Passenger airbag does not detect any adult sitting in the passenger seat, causing the light to stay on and possibly not deploy during an accident. The vehicle make and model has a recall for this exact problem, but has not notified for a recall service.”Owner report · Air Bags · Jun 2024
Show 7 more owner reports
“The airbag sensor light is flashing whether a passenger is in the seat or not. Infiniti has refused to investigate the issue and is stating that it is my responsibility to pay for the diagnostics despite the fact that this is an airbag related issue and is possibly related to the 2016 Nissan recall.”Owner report · Air Bags · Apr 2024
“I'm hoping to solve a problem or at least get a positive answer why my FEB Warning Indicator Light comes on "SPORADICALLY". I had noticed it quite a few times either driving on the freeway, secondary roads, at higher and lower speeds and especially troublesome, when there are not any hazards or... Now my light stay on all time”Owner report · Forward Collision Avoidance · Feb 2024
“Passenger airbag sensor showing warning. There was a previous recall that shows active but my VIN says it does not have an unaddressed recall which I think is inaccurate.”Owner report · Air Bags · Sep 2023
“The contact owns a 2016 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side Occupant Classification System (OCS) sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V244000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 40,000.”Owner report · Air Bags · Mar 2023
“The display and audio/video control keeps resetting which limits the functioning of the display, climate and Audio/Video equipment, and the rear camera.”Owner report · Electrical System · Aug 2022
“The contact owns a 2016 Infiniti QX60. The contact stated that while the vehicle was parked outside, she noticed there was water leaking through the sunroof onto the floor of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain tubes needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was an environmental issue. The failure mileage was approximately 70,000.”Owner report · Visibility · Jul 2022
“While driving down a clear road on a beautiful day, the sunroof in my QX60 randomly exploded, outwardly. It sounded like a gunshot hit the car. Glass went everywhere, hit oncoming traffic, the windshield, and hood of car. We immediately pulled over and noticed the sunroof was expanding outwardly towards the sky, not inward. It was making a concerning sound in the process. The sound scared all of and almost caused a wreck. I was 6 months pregnant at the time and my husband was in the passenger side and my 20 month old son was in the back seat car seat.”Owner report · Unknown Or Other · Apr 2022
When filing, owners marked a crash in 3 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Specifications
Factory options offered for the 2016 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact QX60 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2016 Infiniti QX60 reliable?
NHTSA has 29 owner complaints and 2 recall campaigns on record for the 2016 Infiniti QX60. The most complained-about area is air bags.
Does the 2016 Infiniti QX60 have open recalls?
2 recall campaigns have been issued, the latest concerning hybrid propulsion system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.