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2020 Hyundai Santa FE: problems, recalls and reliability

2 recalls and 203 owner complaints on record; the weakest area is engine (32% of complaints); the 2018 model year looks more trouble-free.

Data updated weekly · 10 new complaints in the last 90 days · latest recall Mar 2023

2
recalls
203
owner complaints
8
fire reports
26,526
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingWeak spot: engine (32%)8 fire reportsProblems reported early (median 26,526 mi)

Common problems

Computed from 203 owner complaints filed with NHTSA for this exact model year.

Engine (engine mechanics)32% · 55 complaints
Power Train (transmission, axles, driveline)9% · 15 complaints
Electrical System (battery, wiring, electronics)8% · 14 complaints
Visibility (windshield, wipers, defroster, mirrors)6% · 11 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)5% · 8 complaints
Fuel/Propulsion System (fuel pump, tank, lines)4% · 7 complaints
Vehicle began running sluggish, gas smell noticed. Vehicle was due for oil change, took car in for oil change to AAA and mentioned gas smell. AAA identified gas leaking from fuel pump posing immediate safety issue that needed to be resolved.Owner report · Vehicle Speed Control · Aug 2026
I went to the store, came home , parked and turned off the car. Went to go outside about 10 minutes ,maybe. Black smoke coming from right front. By the time i grabbed the keys and fire extinguisher there were flames coming from the engine compartmentOwner report · Electrical System · Aug 2026
I was quoted $3,000 to replace defective mat sensor in seat so that the airbag light will go off and my vehicle can be inspected. My family can't afford this fix and I'm stressed out and do not know what to do. My vehicle was not in an accident nor was anything done that would cause damage and result in this fault. I am aware that the 2019 Santa Fe has an extended warranty for this exact defective mat sensor. My 2020 has the identical setup and failed just past the standard mileage limit. Because this is a critical SRS safety system that prevents my airbags from working properly I request help form the NHTSA. I read online a lot of owners are in my same situation.Owner report · Air Bags · Jul 2026
Show 7 more owner reports
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Owner report · Visibility · Jul 2026
2020 Hyundai Santa Fe Limited. The panoramic sunroof glass suddenly shattered/exploded without a collision and without any known impact. Glass shattered completely and created a safety hazard to occupants and traffic. Vehicle was purchased as Hyundai Certified Pre-Owned in 2021. Hyundai corporate case has been opened and advised dealer inspection. Dealer inspection is pending. Photos are available. Request that this be logged as a potential safety issue involving panoramic sunroof glass failure.Owner report · Visibility/Wiper · Jun 2026
Air bags didn't deploy on a front crash. Safety of my entire family in car was put at risk without airbags deploying. The problem has not been confirmed. The vehicle has not been inspected, a first responder on scene of crash said we should check into why our air bags didn't deploy. No warnings signsOwner report · Air Bags · May 2026
Just read possible recalls on Hyundai Santa Fe's 2025 and 2026's. Just spent $1727.68 at the Hyundai dealership in Gilbert, AZ to replace the front camera do to the faults showing up on the dash. By reading that article it made aware of what may have occurred had we not taken it in for service. This vehicle is a 2020 Sante Fe. You may want to check into it. Oh, I want a refund.Owner report · Lane Departure · May 2026
The harness adjustment button on my Nuna RAVA car seat has failed, preventing the harness from being properly tightened. This makes it impossible to securely restrain my child. This issue involves the same harness adjustment mechanism that Nuna previously addressed in a voluntary recall, where debris could cause the adjuster to malfunction and result in a loose harness. The seat has not been misused and is within its expected usable lifespan. Despite this, Nuna has refused to repair or replace the seat, stating it is out of warranty. This is a safety-critical failure that directly impacts child passenger safety, as the harness cannot be properly secured in the event of a crash.Owner report · Chest Clip, Buckle, Harness · May 2026
The contact's daughter owns a 2020 Hyundai Santa Fe. The contact received a notification for an unknown emissions recall. The vehicle was taken to a local dealer, where it remained for three weeks, and an ECU software update was completed. The vehicle was then driven to the contact's residence. Upon restarting the vehicle, the vehicle jerked and chugged while driving. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 84,000.Owner report · Engine And Engine Cooling · May 2026
We were driving on interstate 49 going south near Chester Arkansas when traffic came to a stop. I was rear ended by a vehicle driving 75 mph. My car hit the car in front of me where there was damage to both the passenger and driver side front area of the car. No airbags deployed in spite of the severity of the front and rear impact of the vehicle. I sustained three compression fractures to my back with several abrasions and bruises. Both my vehicle and the vehicle in front of me were declared total losses.Owner report · Air Bags · May 2026

When filing, owners marked a crash in 13 of these complaints and injuries in 15 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

TRAILER HITCHES23V181000 · Mar 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

VISIBILITY:WINDSHIELD21V00M000 · Dec 2021

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

How other years compare

Check your exact Santa FE by VIN

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Frequently asked questions

Is the 2020 Hyundai Santa FE reliable?

NHTSA has 203 owner complaints and 2 recall campaigns on record for the 2020 Hyundai Santa FE. The most complained-about area is engine (32% of complaints).

At what mileage do 2020 Hyundai Santa FE problems usually appear?

Half of the complaints that mention mileage were filed at 26,526 miles or less.

Does the 2020 Hyundai Santa FE have open recalls?

2 recall campaigns have been issued, the latest concerning trailer hitches. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.