2012 Honda Crosstour: problems, recalls and reliability
4 recalls and 32 owner complaints on record; the weakest area is power train (28% of complaints).
Data updated weekly · latest recall Jun 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 32 owner complaints filed with NHTSA for this exact model year.
“Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is "toast" and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.”Owner report · Engine · Oct 2024
“Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.”Owner report · Unknown Or Other · Sep 2022
“Tl* the contact owns a 2012 honda crosstour. The contact stated while driving 50 mph, the vehicle started shaking abnormally. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic and the contact was informed that the driver's and passenger's side front cv axles needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.”Owner report · Suspension · Mar 2021
Show 7 more owner reports
“Sunroof glass exploded while in a retracted position. Vehicle was on an interstate highway at the time and glass rained into the cabin creating a dangerous situation. Fortunately there were no injuries. So far, there is no explanation for what happened,. There is no indication that anything hit the roof.”Owner report · Unknown Or Other · Feb 2021
“Steering wheel and chassis vibration on acceleration above 65 mph. Vibration stopped only after letting off gas peddle. Axle vibrates under acceleration load at high speed. All road conditions”Owner report · Power Train · Nov 2019
“Vehicle fouling spark plugs about every 3-6 month due to oil getting into the cylinder(s) causing shuttering, loss of power and stalling. In my case it's my 3 back cylinders. Have not brought to honda due to being a ase mechanic myself. Started happening at about 80'000 miles in 2018 and has happened 4 times since happening progressively faster. Honda tech friend of mine said he's done a lot of these replacing piston rings at the dealer he works at.”Owner report · Engine · Sep 2019
“I began experiencing a shaking steering wheel during acceleration last fall. (approximately 70,000 miles) after replacing all 4 tires, replacing front brakes & rotors, replacing bearings, doing an alignment and having my mechanic rebuild the front driver's side axle, I finally gave up and went to the dealer. Within about 2 minutes of discussing this problem, the service manager told me that he had seen numerous problems with this vehicle and told me that honda had upgraded the axle. I had to replace both axles but no recall or information has ever been posted by honda for this problem. If this is, indeed a common problem on this vehicle, I think a recall should be initiated!”Owner report · Power Train · Mar 2018
“My 2012 crosstour is now suffering from what seems to be the very common shaking/shuddering issue. The problem presents between 20-45mph and again around 60mph, while under acceleration. The parts remain on national backorder. How can honda get away with not supporting these vehicles? Owners really should begin to consider getting together to bring a class action lawsuit against honda.”Owner report · Power Train · Feb 2018
“Tl* the contact owns a 2012 honda crosstour. The contact stated that the vehicle experienced shuddering and violent shaking. The contact also indicated the vehicle made an abnormal sound. The vehicle was taken to nalley honda where it was diagnosed the transmission was defective and needed to be replaced. The vehicle was repaired however the failure recurred and the vehicle was no longer operable. The manufacturer was notified of the failure however no further assistance was offered. The failure mileage was approximately 140,484.”Owner report · Power Train · May 2017
“Extreme vibration at 35-45 mph and at acceleration more so in a right turn honda says the axles are on national back order I have read complaints about this problem that date back more than a year this should be a recall. It is getting dangerous to drive.”Owner report · Power Train · Nov 2016
When filing, owners marked a crash in 2 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Specifications
Factory options offered for the 2012 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Crosstour by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2012 Honda Crosstour reliable?
NHTSA has 32 owner complaints and 4 recall campaigns on record for the 2012 Honda Crosstour. The most complained-about area is power train (28% of complaints).
At what mileage do 2012 Honda Crosstour problems usually appear?
Half of the complaints that mention mileage were filed at 51,000 miles or less.
Does the 2012 Honda Crosstour have open recalls?
4 recall campaigns have been issued, the latest concerning air bags:frontal:passenger side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.