Carlexica

2002 GMC Sierra: problems, recalls and reliability

7 recalls and 249 owner complaints on record; the weakest area is service brakes, hydraulic (36% of complaints).

Data updated weekly · latest recall May 2009

7
recalls
249
owner complaints
2
fire reports
41,850
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

One of the most complained-about Sierra years (#4 of 29, age-adjusted)Weak spot: service brakes, hydraulic (36%)2 fire reports

Common problems

Computed from 249 owner complaints filed with NHTSA for this exact model year.

Service Brakes, Hydraulic (brakes)36% · 89 complaints
Service Brakes (brakes)11% · 27 complaints
Engine And Engine Cooling (engine, radiator, overheating)8% · 20 complaints
Parking Brake7% · 17 complaints
Power Train (transmission, axles, driveline)6% · 14 complaints
Structure (body, frame, doors, rust)5% · 13 complaints
Tl* the contact owns a 2002 gmc sierra. While driving 45 mph, the brake pedal was depressed, but the vehicle failed to stop. The contact veered into a ditch to avoid a collision. The vehicle was towed to an independent mechanic who diagnosed that the brake lines were corroded and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.Owner report · Service Brakes · Jan 2016
Tl* the contact owns a 2002 gmc sierria. The contact received notification of NHTSA campaign number: 15v201000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Engine · Dec 2015
On two separate occasions over the past few years, this truck has had frame damage caused by rust / corrosion to the extent that it either would not pass inspection or it compromised the operation of the vehicle. More specifically, the frame cross-members have had holes rotted through them and the shock mounts have rotted from the frame. Presently, the two cross-members that go over the fuel tank have large rust holes over the fuel tank. Also, the rear crossmember has rotted areas on the top left side.Owner report · Unknown Or Other · Oct 2015
Show 7 more owner reports
Left house and ABS brake light came on, shut the truck off and ABS brake pump under truck would not stop running even with key off. So had to take fuse out. At that time I drove back home, but if you push down on brake it will go to the floor. June 2014 had truck in shop to have all brake lines replaced and fixed at auffenberg in carbondale illinois due to brakes all of a sudden going out and all lines rusted and now 2,500 miles later this happens also the emgerency brake is not working either. So was there more damage done from all this that should be on recall and us not paying the bill for these defects.Owner report · Service Brakes · Jul 2015
The passenger side rear exhaust manifold bolt broke off. This is a manufacturer defect. This is a very common problem with these trucks.Owner report · Engine · May 2015
Tl* the contact owns a 2002 gmc sierra. While driving 60 mph, the wheels went in a different direction than the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, but there was no response. The approximate failure mileage was 216,000. Updated 7/14/15*cn the consumer was informed the parts were no longer available to fix the problem. Updated 07/30/15*jbOwner report · Steering · Feb 2015
Started vehicle and began driving on street. Brake pedal went to the floor and brakes were not normal. Stopped vehicle and saw large puddle of brake fluid under vehicle. Had vehicle towed to repair shop and was told brake line rusted and all brake lines were corroded and that gm has had problems with this in many vehicles. Fortunate that failure had not occurred at highway speeds. Repair estimate was $3200 for replacement of brake lines and associated parts. *trOwner report · Service Brakes · Sep 2014
Folks; what is the story with tin whiskers forming in soldered electrical components? Does my gmc have lead free solder anywhere in it's electrically soldered components? I've have multiple failed electrical systems which implies multiple shorts. What makes, models and years are this problem known to have occurred in besides the toyota camry 2003? What are you doing to fix this problem? *trOwner report · Electrical System · Sep 2014
Tl* the contact owns a 2002 gmc sierra 1500. The contact stated that while traveling 55 mph, the brake pedal sank abormally into the floorboard and failed to stop the vehicle. The brake light illuminated on the instrument panel. The vehicle was merged to the side of the road where the vehicle was turned off and restarted. The manufacturer was not notified. The vehicle was taken to an independent mechanic. The technician diagnosed that the brake lines needed to be replaced. The failure and current mileage was 127,000.Owner report · Service Brakes · Jun 2014
I was driving approx 35 mph when a dog ran in front of my vehicle. I applied the brakes to avoid hitting the dog. A moment later I went to apply brakes to slow down for an unfamiliar turn and my pedal went to the floor. I managed to downshift to come to a stop and upon inspection, noticed a hole in my drivers side rear brake line. All of the brake lines have a severe amount of rust. The bundle of lines running along the frame on the driver's side are the worst. *trOwner report · Service Brakes · May 2014

When filing, owners marked a crash in 23 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.

Recalls - 7 campaigns

FUEL SYSTEM, OTHER:DELIVERY03V435000 · Nov 2003

SOME 2WD AND 4WD PICKUP TRUCKS, CONVERTED TO EITHER DEDICATED OR BI-FUEL COMPRESSED NATURAL GAS (CNG) FUEL USAGE, WERE ASSEMBLED WITH A THROTTLE CABLE THAT CAN CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS TO THE ATMOSPHERE.

Remedy: DEALERS WILL SECURE THE THROTTLE CABLE TO ELIMINATE THE POSSIBILITY OF CONTACT WITH THE CNG FUEL LINE. THE CNG FUEL LINE, THROTTLE CABLE, AND CRUISE CONTROL CABLE ARE ALSO TO BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN ON DECEMBER 11, 2003. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

EXTERIOR LIGHTING:HEADLIGHTS09E025000 · May 2009

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

EQUIPMENT04E022000 · Mar 2004

AFTERMARKET PICKUP TRUCK OVER-THE-RAIL BEDLINERS MANUFACTURED FOR INSTALLATION ON 1999-2004 CHEVROLET SILVERADO AND GMC SIERRA PICKUP TRUCKS. THE TOGGLE WING ASSEMBLY USED TO ATTACH THE BEDLINER TO THE TRUCK BED IS NOT ENGAGING FULLY IN THE STAKE POCKET OF THE PICKUP TRUCK.

Remedy: DURAKON WILL ISSUE A PRESS RELEASE IN ATTEMPT TO NOTIFY CUSTOMERS THAT COULD HAVE PURCHASED THE DEFECTIVE BEDLINER. IF YOU PURCHASED EITHER A DURAKON ALLSTAR OF PATRIOT OVERRAIL BEDLINER SINCE AUGUST 1, 2003, FOR 1999 TO 2004 CHEVROLET SILVERADO OR GMC SIERRA TRUCKS, OR PURCHASED ONE OF THESE PICKUP TRUCKS WITH EITHER BRAND BEDLINER ALREADY INSTALLED, YOU SHOULD RETURN TO AN AUTHORIZED DURAKON DEALER SO THAT THE BEDLINER CAN BE INSPECTED AND, IF NECESSARY, REPAIRED WITH A NEWLY DESIGNED TOGGLE WING FASTENING SYSTEM, OR IF REQUIRED, REPLACED WITH A NEW BEDLINER FREE OF CHARGE. PLEASE CALL THE DURAKON HOTLINE AT 1-800-933-4200 TO FIND THE NEAREST AUTHORIZED DURAKON DEALER.

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS04V129000 · Mar 2004

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.

EQUIPMENT:ELECTRICAL07E066000 · Aug 2007

CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

Remedy: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP05V379000 · Aug 2005

CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.

Remedy: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

PARKING BRAKE05V161000 · Apr 2005

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.

Remedy: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

How other years compare

Check your exact Sierra by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2002 GMC Sierra reliable?

NHTSA has 249 owner complaints and 7 recall campaigns on record for the 2002 GMC Sierra. The most complained-about area is service brakes, hydraulic (36% of complaints).

At what mileage do 2002 GMC Sierra problems usually appear?

Half of the complaints that mention mileage were filed at 41,850 miles or less.

Does the 2002 GMC Sierra have open recalls?

7 recall campaigns have been issued, the latest concerning fuel system, other:delivery. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.