Carlexica

2002 GMC Sierra 3500: problems, recalls and reliability

3 recalls and 20 owner complaints on record; most reports concern parking brake.

Data updated weekly · latest recall May 2006

3
recalls
20
owner complaints
1
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

1 fire report

Common problems

Computed from 20 owner complaints filed with NHTSA for this exact model year.

Limited data: only 20 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Parking Brake3 complaints
Tires2 complaints
Fuel System, Gasoline (fuel pump, tank, lines)2 complaints
Service Brakes (brakes)2 complaints
Suspension (shocks, springs, ride quality)2 complaints
Service Brakes, Hydraulic (brakes)2 complaints
Tl* the contact owns a 2002 gmc sierra 3500. While operating the vehicle, the odor of fuel was noticeable inside the cabin. Upon inspection, the contact discovered fuel had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic who diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 120,000.Owner report · Engine · Apr 2016
This truck has the same problems as the 2007 model. The ignition switch, parking brake, and fuel lines all have issues as similarly described for the 2007 model. The fuel lines actually broke through causing a leak of the diesel fuel. This happened after the vehicle was driven a short distance of 15 miles.Owner report · Fuel/Propulsion System · Mar 2015
Slowing down to a red traffic light and brake pedal went to the floor. Tried to pump brake pedal to get more pressure but did not work. Drove off onto shoulder and got it slowed down . Drive very slow with hazard lights on to get it back to my house. I was only about a mile away. Got home and looked underneath to find brake fluid all over left rear wheels, fuel tank, left rear shock and drive axle. Continued to look at all brake lines and all of them were corroded bad. Getting prices on having all brake lines replaced. *trOwner report · Fuel System, Diesel · Jul 2013
Show 7 more owner reports
This morning I noticed the brake pedal traveling down further than normal and little to no stopping power. Once arriving at work I tried to pump the brake pedal and it kept going to the floor. Upon looking under the truck I discovered a puddle of brake fluid. After further inspection I found one of brake lines had rusted through and blown out in front of the ABS module. The general condition of all the brake lines in this area is very rusty. I will likely have to replace all the brake lines due to this. *trOwner report · Service Brakes · Jul 2012
Tl* the contact owns a 2002 gmc sierra 3500. While driving approximately 65 mph, the vehicle began to smoke and lose power abnormally. The vehicle was taken to an authorized dealer where the fuel filter was replaced. The failure recurred in less than one year. The vehicle was taken back to the dealer and the contact was advised that there were three defective fuel injectors that would need replacing. The contact stated that the vehicle was previously repaired under NHTSA campaign id number: 06e043000 (fuel system, gasoline) yet the repair did not remedy the failure. The VIN was unavailable. The approximate failure mileage was 80,000 and the current mileage was 82,828.Owner report · Fuel System, Gasoline · Feb 2010
Tl*the contact owns a 2002 gmc sierra 3500. While driving 15 mph, the antilock brake system began to activate in normal weather conditions. As a result, the brakes began to tremble. The vehicle was taken to the dealer, but they were unable to determine the cause of the failure. The vehicle was taken to a local repair shop and a technician stated that there was corrosion of the wheel speed sensor, which caused the ABS to activate. No repairs have been made. The manufacturer stated that the VIN was not included in the recall and no reimbursement would be provided. The NHTSA campaign id number was unknown. The failure mileage was 49,100 and current mileage was 50,289.Owner report · Service Brakes, Hydraulic · Sep 2008
Tl*the contact owns a 2002 gmc 3500. While driving 35 mph, the contact swerved to avoid a deer and struck a concrete wall. None of the air bags in the vehicle deployed. The vehicle was towed from the scene. The contact stated that there was minor damage to the vehicle. A police report was filed. The vehicle has not been inspected. The purchase date was unknown. The current and failure mileages were 78,000.Owner report · Air Bags · Oct 2007
There was no event that was noted that would cause the separation of the tire tread from the sidewall. A major leak was noted. The split was located at the point of sidewall to tread joint. The tire has >9/32 of tread left on the tire. I am at a loss to replace the tire. No trauma was inflicted on the tire. *nmOwner report · Tires · Oct 2006
The parking brake was on and the vehicle was parked on a slight incline and without warning the vehicle rolled down the street and crashed into a tree. Vehicle was towed to the dealer for inspection, and mechanic determined that the brake pads needed to be replaced on the parking brakes due to wear and tear. *akOwner report · Parking Brake · Mar 2005
Dealership informed the consumer that the emergency parking brake wore out. This could potentially cause the vehicle to roll back/forward on a incline without warning. Dealership was not able to resolve the problem. *ak retainer on emergency brake failed. *laOwner report · Parking Brake · Mar 2004

When filing, owners marked a crash in 3 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

EQUIPMENT ADAPTIVE/MOBILITY04V562000 · Nov 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

FUEL SYSTEM, GASOLINE06E043000 · May 2006

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

INTERIOR LIGHTING01V220000 · Jun 2001

VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.

Remedy: DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

How other years compare

Check your exact Sierra 3500 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2002 GMC Sierra 3500 reliable?

NHTSA has 20 owner complaints and 3 recall campaigns on record for the 2002 GMC Sierra 3500. The most complained-about area is parking brake.

Does the 2002 GMC Sierra 3500 have open recalls?

3 recall campaigns have been issued, the latest concerning equipment adaptive/mobility. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.