2025 GMC Sierra 2500: problems, recalls and reliability
1 recall and 28 owner complaints on record; most reports concern steering.
Data updated weekly · 2 new complaints in the last 90 days · latest recall Aug 2026
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 28 owner complaints filed with NHTSA for this exact model year.
“A driver hit me in the side of the car at around 70 mph to where it bent the frame of the truck and the airbags did not deploy causing a major issue and my daughters head to hit the side window.no warning lamps and it's currently at a body shop right now”Owner report · Unknown Or Other · Sep 2026
“Air bags didn't deploy after being hit so hard in the side it bent the frame and my daughters head head hit the side window”Owner report · Air Bags · Sep 2026
“My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches the higher-trailer-battery-voltage/backfeed condition described in N232414840. Please open a TAC case and determine whether my 2025 has the revised Trailer Brake Power Module or whether GM engineering authorizes module replacement.”Owner report · Service Brakes · May 2026
Show 7 more owner reports
“Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.”Owner report · Steering,Service Brakes · May 2026
“Reverse lamps are not bright. Camera does not brighten area either. Very unsafe to reverse in the dark. Have to touch the brake pedal to be able to see while backing. Also have tried the LEDs in the mirrors while backing- although the LEDs are bright- lights to see while backing are insufficient on the stop lamps.”Owner report · Exterior Lighting · Mar 2026
“The contact owns a 2025 GMC Sierra 2500. The contact stated that the front driver’s side door handle failed to operate as needed, and the contact was unable to exit the vehicle through the driver’s side door. The vehicle was taken back to the dealer, and a new handle was ordered. The part was replaced under warranty. Soon after the repair, the liftgate failed to open or close as needed and became inoperable. The vehicle was taken back to the dealer for the liftgate to be serviced under warranty. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 300.”Owner report · Structure · Mar 2026
“The transfer case leaked out all the fluid while driving over a period of time and damaged internal parts before the first oil change. This has happened 2 times now, and is currently leaking again with less than 10k miles.”Owner report · Power Train · Dec 2025
“Burning an unusual amount of oil. Have seen several instances of blue smoke in the exhaust. Have had to add over a quart of oil twice in less than 6500 miles.”Owner report · Engine · Dec 2025
“The contact owns a 2025 GMC Sierra 2500. The contact researched online and became aware that there was a recent recall under NHTSA Campaign Number: 25V815000 (Equipment) for the Owner's Manual. The contact stated that the vehicle was sold without the Owner's Manual. The contact stated that the manufacturer was called and was advised that the recall was only related to the 2026 Chevrolet Silverado models and the vehicle was not the same year, make or model. The contact was attempting to retain a physical copy of the Owner’s Manual and thought that it was a safety issue since there was a safety recall. The contact had not experienced a failure.”Owner report · Equipment · Dec 2025
“transmission locked up 8 times from 1,050 miles to current 3,885 miles. It has happens each time around 40 mph. Each time it’s like hitting the brakes. The 8th time it locked really hard like slamming on the brakes. I’m worried with winter months what will happen on snow/ice covered roads. Called dealership and was told GM refuses to do anything until it completely fails. It seems they know what the problem is but refuse to fix till the truck stops moving during complete failure. No warning lamps and dealer ship says they can’t replicate it.”Owner report · Power Train · Nov 2025
When filing, owners marked a crash in 4 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
How other years compare
Counts are not adjusted for time on the road here - see all Sierra 2500 years ranked fairly for the age-adjusted comparison.
Check your exact Sierra 2500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2025 GMC Sierra 2500 reliable?
NHTSA has 28 owner complaints and 1 recall campaign on record for the 2025 GMC Sierra 2500. The most complained-about area is steering.
Does the 2025 GMC Sierra 2500 have open recalls?
1 recall campaign has been issued, the latest concerning tires. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.