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2025 GMC Sierra 2500: problems, recalls and reliability

0 recalls and 25 owner complaints on record; most reports concern steering.

Data updated weekly · 2 new complaints in the last 90 days

0
recalls
25
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testFront ★★★★★Side ★★★★★
No fire reportsNo recall campaigns

Common problems

Computed from 25 owner complaints filed with NHTSA for this exact model year.

Limited data: only 25 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Steering (steering wheel, rack, power assist)7 complaints
Service Brakes (brakes)6 complaints
Engine (engine mechanics)4 complaints
Power Train (transmission, axles, driveline)3 complaints
Unknown Or Other2 complaints
Equipment2 complaints
My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches the higher-trailer-battery-voltage/backfeed condition described in N232414840. Please open a TAC case and determine whether my 2025 has the revised Trailer Brake Power Module or whether GM engineering authorizes module replacement.Owner report · Service Brakes · May 2026
Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.Owner report · Steering,Service Brakes · May 2026
Reverse lamps are not bright. Camera does not brighten area either. Very unsafe to reverse in the dark. Have to touch the brake pedal to be able to see while backing. Also have tried the LEDs in the mirrors while backing- although the LEDs are bright- lights to see while backing are insufficient on the stop lamps.Owner report · Exterior Lighting · Mar 2026
Show 7 more owner reports
The contact owns a 2025 GMC Sierra 2500. The contact stated that the front driver’s side door handle failed to operate as needed, and the contact was unable to exit the vehicle through the driver’s side door. The vehicle was taken back to the dealer, and a new handle was ordered. The part was replaced under warranty. Soon after the repair, the liftgate failed to open or close as needed and became inoperable. The vehicle was taken back to the dealer for the liftgate to be serviced under warranty. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 300.Owner report · Structure · Mar 2026
The transfer case leaked out all the fluid while driving over a period of time and damaged internal parts before the first oil change. This has happened 2 times now, and is currently leaking again with less than 10k miles.Owner report · Power Train · Dec 2025
Burning an unusual amount of oil. Have seen several instances of blue smoke in the exhaust. Have had to add over a quart of oil twice in less than 6500 miles.Owner report · Engine · Dec 2025
The contact owns a 2025 GMC Sierra 2500. The contact researched online and became aware that there was a recent recall under NHTSA Campaign Number: 25V815000 (Equipment) for the Owner's Manual. The contact stated that the vehicle was sold without the Owner's Manual. The contact stated that the manufacturer was called and was advised that the recall was only related to the 2026 Chevrolet Silverado models and the vehicle was not the same year, make or model. The contact was attempting to retain a physical copy of the Owner’s Manual and thought that it was a safety issue since there was a safety recall. The contact had not experienced a failure.Owner report · Equipment · Dec 2025
transmission locked up 8 times from 1,050 miles to current 3,885 miles. It has happens each time around 40 mph. Each time it’s like hitting the brakes. The 8th time it locked really hard like slamming on the brakes. I’m worried with winter months what will happen on snow/ice covered roads. Called dealership and was told GM refuses to do anything until it completely fails. It seems they know what the problem is but refuse to fix till the truck stops moving during complete failure. No warning lamps and dealer ship says they can’t replicate it.Owner report · Power Train · Nov 2025
Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turnsOwner report · Suspension,Unknown Or Other · Oct 2025
While towing a less than 2000 lb trailer I had total loss of power steering when speeds dropped below about 5 mph. I got off interstate and was turning right at the end of exit ramp and I could barely turn the vehicle. At the next stop sign it did the same thing. I stopped turned off the vehicle and restarted it and it continued this for the next few miles. Then just as suddenly as it started it stopped doing this and worked fine the rest of my trip.Owner report · Steering · Aug 2025

When filing, owners marked a crash in 2 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

How other years compare

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Frequently asked questions

Is the 2025 GMC Sierra 2500 reliable?

NHTSA has 25 owner complaints and 0 recall campaigns on record for the 2025 GMC Sierra 2500. The most complained-about area is steering.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.