2014 GMC Sierra 2500: problems, recalls and reliability
2 recalls and 30 owner complaints on record; the weakest area is air bags (24% of complaints).
Data updated weekly · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 30 owner complaints filed with NHTSA for this exact model year.
“GM refuses to repair the defective finish on my truck, their claim is that it only applies to trucks covered under the 3 year -36k warranty. This is a manufacturing defect that they admit to in the attached TSB. There should be a recall mandated for this. We spent a ton of hard earned money on these trucks.”Owner report · Unknown Or Other · Oct 2024
“2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.”Owner report · Air Bags · Nov 2023
“The contact owns a 2014 GMC Sierra 2500. The contact stated that the vehicle failed to start as needed. The contact stated performed a diagnostic test on the vehicle and determined that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were both contacted and informed the contact that the vehicle was out of warranty. The failure mileage was 74,319.”Owner report · Engine And Engine Cooling · Jul 2022
Show 7 more owner reports
“The gear shift went loose when I stopped and went to put it in park. Then no ability to shift or re-start the truck. The cable broke and I was told this is a known issue. My report says that there are no un-repaired recalls on this truck. Why is there no recall on this known issue?”Owner report · Power Train · Sep 2020
“I own a 2014 gmc sierra 2500hd. It is in very good condition and well maintained with less than 140,000 on it. One day after work I got into my truck and as soon as I started it I heard my dash crack. It cracked just to the right of the instrument panel by the dash vent and windshield. And has been growing ever since. If the dash is this brittle in a truck that is only 6 years old and been very well taken care of it is a safety issue. If I were to get into a crash and my airbags were to deploy, shards of hard brittle plastic would be sent through the cab possibly causing more injuries.”Owner report · Unknown Or Other · Apr 2020
“The rear sliding window stopped working after I tried to open it using the switch located near the rearview mirror. It had only been opened less than 12 times.”Owner report · Electrical System · Oct 2019
“Tl* the contact owns a 2014 gmc sierra 2500. While operating the vehicle, several unknown warning indicators suddenly illuminated on the instrument panel, including the stabilitrac warning indicator. Also while driving at low speeds, the power steering would suddenly shut off. Furthermore, while driving approximately 75 mph on the highway, the vehicle shut off momentarily and restarted. Key buick gmc (4660 southside blvd, jacksonville, fl 32216) was notified of the failures. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 75,000.”Owner report · Engine · Nov 2018
“Tl* the contact owns a 2014 gmc sierra 2500. While driving at a low speed and attempting to make a turn, the steering lost power without warning for a few seconds. The vehicle was taken to courtesy buick gmc (205-718-7565, located at 1857 edwards lake rd, birmingham, al 35235), but the failure could not be duplicated. The manufacturer was made aware of the failure and provided options since the vehicle was not included in a recall. The contact disagreed, stating that the cost was too high. The failure recurred more frequently. The vehicle was not repaired. The failure mileage was approximately 40,000.”Owner report · Steering · Oct 2018
“Tl* the contact owns a 2014 gmc sierra 2500. While driving 25 mph and attempting to make a right turn, the power steering failed. The contact stated that the failure recurred several times. The vehicle was not taken to be diagnosed or repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 77,370.”Owner report · Steering · Sep 2017
“My fuel pump and injectors failed while I was driving, stranding my truck in the middle of traffic right where a city street was changing to a country road. The gmc dealership falsely claimed that this was caused by using unapproved fuel. The fuel I used was b20 biodiesel, with 80% renewable diesel, which meets diesel specifications and is a legal road fuel in california. They also claimed that a cascade of other problems were all caused by my fuel and refused to apply my warranty.”Owner report · Fuel/Propulsion System · Sep 2017
When filing, owners marked a crash in 2 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Sierra 2500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 GMC Sierra 2500 reliable?
NHTSA has 30 owner complaints and 2 recall campaigns on record for the 2014 GMC Sierra 2500. The most complained-about area is air bags (24% of complaints).
At what mileage do 2014 GMC Sierra 2500 problems usually appear?
Half of the complaints that mention mileage were filed at 39,500 miles or less.
Does the 2014 GMC Sierra 2500 have open recalls?
2 recall campaigns have been issued, the latest concerning air bags:frontal:passenger side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.