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2018 Ford Transit Connect: problems, recalls and reliability

6 recalls and 22 owner complaints on record; most reports concern steering.

Data updated weekly · latest recall Sep 2025

6
recalls
22
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 22 owner complaints filed with NHTSA for this exact model year.

Limited data: only 22 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Steering (steering wheel, rack, power assist)5 complaints
Power Train (transmission, axles, driveline)3 complaints
Service Brakes (brakes)2 complaints
Latches/Locks/Linkages (door locks, latches, hood release)1 complaint
Wheels (wheels, lug nuts, bearings)1 complaint
Engine (engine mechanics)1 complaint
One tire locks up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brake master cylinder which had to be replaced.Owner report · Service Brakes · Jan 2026
Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.Owner report · Power Train · Dec 2024
ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, there were no warning lights and when I arrived home, the rotor was glowing red. Could have caused a fire.Owner report · Service Brakes · Sep 2024
Show 7 more owner reports
The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.Owner report · Power Train · Aug 2024
The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it's the torque converter and this is over many different years and variants of my vehicle... how is this not a recall yet?? People are having this issue right after purchase?Owner report · Engine · Apr 2024
The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.Owner report · Latches/Locks/Linkages · Jul 2023
ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.Owner report · Vehicle Speed Control · Jun 2023
hello - this is not a safety issue with my car. for the moment. inputting the VIN it states that there is only 1 row of seats (D/P). this is not accurate. there are 3 seat rows in my van. (front x2, middle x3 and rear seats x2) total of 7 seats. thus this should be corrected for my VIN. if or when i have a complaint about the safety of the seats, belts, head rests etc... it will make sense. i do not have a cargo van. it's a seven passenger seat van.Owner report · Seats · May 2023
Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.Owner report · Steering · Mar 2023
Steering system failed while driving put driver at risk of crash. The problem still exists. It appears that the power steering rack has failed for the second time and will need to be replaced. There was no warning prior to failureOwner report · Steering · Jun 2022

Recalls - 6 campaigns

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V572000 · Sep 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

POWER TRAIN:SHIFT LINKAGE/CABLE/ROD21V376000 · May 2021

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

SEATS19V229000 · Mar 2019

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

BACK OVER PREVENTION:SOFTWARE25V442000 · Jun 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

POWER TRAIN:SHIFT LINKAGE/CABLE/ROD22V413000 · Jun 2022

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY24V294000 · Apr 2024

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Specifications

Factory options offered for the 2018 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Body stylesCargo Van

How other years compare

Check your exact Transit Connect by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2018 Ford Transit Connect reliable?

NHTSA has 22 owner complaints and 6 recall campaigns on record for the 2018 Ford Transit Connect. The most complained-about area is steering.

Does the 2018 Ford Transit Connect have open recalls?

6 recall campaigns have been issued, the latest concerning back over prevention: sensing system: camera. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.