2019 Ford Fusion Energi: problems, recalls and reliability
1 recall and 121 owner complaints on record; the weakest area is electrical system (81% of complaints); the 2020 model year looks more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Feb 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 121 owner complaints filed with NHTSA for this exact model year.
“Charge circuit condition indicator light this is defective electrical system that left not corrected there is a possibility of an electrical fire. Three indicator lights units have been installed on this vehicle, a 2019 ford fusion energi ( known as a plug in hybrid) all three indicator charge level lights have burn out within a warranty period of operation and ford will not acknowledge faulty hardware have been installed in this and other vehicles'. Ford refuses to acknowledge warranty replacement or quality issues with this device. This is a plug in hybrid system using a high voltage battery.”Owner report · Electrical System · Aug 2026
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Electrical System · Feb 2025
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Electrical System · Oct 2024
Show 7 more owner reports
“The contact owns a 2019 Ford Fusion Energi. The contact received advance notice notification from the dealer that a failure with the charging system might cause the vehicle to catch on fire however, the part to repair the charging system was not available. The dealer was contacted; however, the vehicle was not repaired. The contact had not experienced a failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 43,000.”Owner report · Electrical System · Jul 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Electrical System · Jun 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Electrical System · Jun 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Electrical System · May 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available”Owner report · Fuel/Propulsion System · May 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Electrical System · May 2024
“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Electrical System · May 2024
When filing, owners marked a crash in 0 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.
How other years compare
Counts are not adjusted for time on the road here - see all Fusion Energi years ranked fairly for the age-adjusted comparison.
Check your exact Fusion Energi by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2019 Ford Fusion Energi reliable?
NHTSA has 121 owner complaints and 1 recall campaign on record for the 2019 Ford Fusion Energi. The most complained-about area is electrical system (81% of complaints).
At what mileage do 2019 Ford Fusion Energi problems usually appear?
Half of the complaints that mention mileage were filed at 39,500 miles or less.
Does the 2019 Ford Fusion Energi have open recalls?
1 recall campaign has been issued, the latest concerning hybrid propulsion system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.