2012 Ford E-350: problems, recalls and reliability
11 recalls and 16 owner complaints on record; most reports concern power train.
Data updated weekly · latest recall May 2016
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 16 owner complaints filed with NHTSA for this exact model year.
“Tl* the contact called on behalf of her brother who owns a 2012 ford e-350. The contact stated that while the vehicle was in for a routine check at (sayville ford 5686 sunrise hwy, sayville, ny 11782 (855) 561-1191), it was discovered and the valve cover gasket was defective and needed to be replaced. There was however no leaks evident while performing the inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,940.”Owner report · Engine · Feb 2020
“Driving down the road, started smelling gas, so I pulled over the check why I smelled gas and as soon asi opens the hood, the van burst into flames from under the hood. It fully engulfed the van in about 3 to 4 minutes and is a total loss. This happened on the highway and had only been driving for 15 minutes. Unknown what actually caused the fire.”Owner report · Unknown Or Other · Sep 2018
“Three out of the four original tires have separated. The vehicle has less than 20,000 miles. All tires have been maintained and inflated according to manufacturer specs.”Owner report · Wheels · Jul 2018
Show 7 more owner reports
“The planetary gears in our transmission have failed. I discovered that there was a ford recall specifically for vans that were manufactured in ohio plant during 2011 and 2012 because of defects in the planetary gears which cause hazardous conditions. Our VIN number is not included in the case, but it clearly should have been. We are seeking help to get ford to extend the recall to include our van.”Owner report · Power Train · Sep 2017
“Sudden loss of high beam headlights without any warnings ..first occurred while moving ,,,high beams have permanently stopped working since the incident.”Owner report · Exterior Lighting · Dec 2016
“Tl* the contact rented a 2012 ford e-350 uhal truck. The contact stated that the vehicle would not accelerate over 40 mph. The contact was traveling on the interstate during high winds when the failure occurred. The vehicle was not diagnosed nor repaired. The failure mileage was 63,586.”Owner report · Vehicle Speed Control · Mar 2016
“While making a 40mph turn at night the engine died. Lost steering and brake boost. Almost lost the vehicle before completing a stop. Tried for five minutes to restart. Diagnosed as a bad fuel pump and replaced. Situation re-occured and the vehicle remains at the ford dealer.”Owner report · Service Brakes · May 2015
“Tl* the contact owns a 2012 ford e-350. While driving 35 mph, the vehicle began to make an abnormal noise coming from the engine. The failure recurred several times. The dealer stated that the fuel was bad. The vehicle was not repaired and the manufacturer was notified of the failure. The failure mileage was 46,000.”Owner report · Fuel/Propulsion System · Nov 2014
“Tl* the contact owns a 2012 ford e350. The contact stated that the brake pedal and accelerator pedal were too close together. As a result, the contact was constantly depressing both pedals at the same time and almost causing a crash. The manufacturer was not made aware of the defect. The vehicle was not repaired. The failure and current mileage was 6,070. ..updated 10/21/14 *bf updated 4/7/15 *js”Owner report · Service Brakes, Hydraulic · May 2014
“2012 ford e-350 passenger van. Consumer writes in regards adaptive equipment not being installed correctly or in a timely fashion. *tgw”Owner report · Equipment Adaptive/Mobility · Jan 2013
Recalls - 11 campaigns
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Remedy: Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Remedy: Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.
How other years compare
Check your exact E-350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2012 Ford E-350 reliable?
NHTSA has 16 owner complaints and 11 recall campaigns on record for the 2012 Ford E-350. The most complained-about area is power train.
Does the 2012 Ford E-350 have open recalls?
11 recall campaigns have been issued, the latest concerning equipment adaptive/mobility. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.