2000 Ford Crown Victoria: problems, recalls and reliability
10 recalls and 85 owner complaints on record; the weakest area is engine and engine cooling (20% of complaints).
Data updated weekly · latest recall Oct 2015
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 85 owner complaints filed with NHTSA for this exact model year.
“I was driving nd I didn't see a pot hole so after I drove across it like a mile or more my head light started flicking nd after wen I drove for like 30min they turned of nd it also caused all the light to turn off inside nd out the car”Owner report · Exterior Lighting · Jan 2020
“Brought used july 26,2017 first time driving at night headlights flash off and on then go out completely while driving on a main highway.ford has problem with light module tried getting vkp-31f32-z01 relays but my research found discontinued 2009 I'm screwed by ford & relay manufacture.may not be in your data base but it's still a safety hazard & previous owner should had this resolved.”Owner report · Exterior Lighting · Jul 2017
“Seat belts don't have elasticity. Steering column steering feels loose, gear shifter feels sloppy. Happens when the car is stationary or in motion.”Owner report · Fuel/Propulsion System · Jan 2016
Show 7 more owner reports
“I was driving across the causeway when my car started shaking. I turned down the radio and it sounded like it back firing. I pulled over and called my mechanic to meet me where I broked down. H immediately saw the problem but he could not fix it. I had to bring it to another shop to get it repaired. Luckily when this happened I was getting off the causeway because that bridge is 24 miles long.”Owner report · Engine · Jun 2015
“Defective plastic intake manifold prone to cracking and leaking coolant. This item was previously reported to NHTSA and ford was required to pay for repairs already done and to extend warranty. I'm told that warranty expired for something that a recall should have taken care of. I'm told that cost to repair is in excess of $1400. Contacted dealer and ford asking for replacement of part and I will pay labor but both declined. *tr”Owner report · Engine · Sep 2014
“Tl* the contact owns a 2000 ford crown victoria. The contact stated that while driving 10 mph and attempting a turn, the passenger's side lower ball joint fractured. The vehicle was towed to an independent mechanic. The technician verified the failure and stated that it was due to the bolt joint not getting enough grease since it was not equipped with a grease fitting. The manufacturer was made aware of the failure. The VIN was not available. The vehicle was not repaired. The failure and current mileage was 150,000. *tr”Owner report · Suspension · Mar 2014
“I was making a right hand turn at a slow speed (>10mph) when the intermediate steering shaft separated from the lower steering shaft, resulting in a loss of steering. *js”Owner report · Steering · Jul 2013
“The right rear (passenger side) of the vehicle body continues to raise up higher than the left side. It is now about 5 inches higher. Have noticed this on other crown vic cars in metro area. Suspect a weak or broken spring. *tr”Owner report · Suspension · Oct 2011
“Tl* the contact owns a 2000 ford crown victoria. While driving various speeds, the headlights and instrument panel lighting flickered. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000.”Owner report · Exterior Lighting · Aug 2011
“Tl* the contact owns a 2000 ford crown victoria. The contact was driving approximately 10 mph when the vehicle exhibited a loud bang. The vehicle was pulled over and upon examination he noticed that the front passenger side tire was slanted inward toward the vehicle. In addition, the frame was severely rusted. The vehicle was not repaired. The failure and current mileage was 146,013.”Owner report · Suspension · Oct 2010
When filing, owners marked a crash in 6 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 10 campaigns
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
Remedy: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
Remedy: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
Remedy: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.
Specifications
Factory options offered for the 2000 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Crown Victoria by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2000 Ford Crown Victoria reliable?
NHTSA has 85 owner complaints and 10 recall campaigns on record for the 2000 Ford Crown Victoria. The most complained-about area is engine and engine cooling (20% of complaints).
At what mileage do 2000 Ford Crown Victoria problems usually appear?
Half of the complaints that mention mileage were filed at 91,159 miles or less.
Does the 2000 Ford Crown Victoria have open recalls?
10 recall campaigns have been issued, the latest concerning steering. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.