1997 Ford Crown Victoria: problems, recalls and reliability
11 recalls and 288 owner complaints on record; the weakest area is engine and engine cooling (27% of complaints); the 1998 and 1999 model years look more trouble-free.
Data updated weekly · latest recall Oct 2015
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 288 owner complaints filed with NHTSA for this exact model year.
“Hydraulic line to rear brake failed (ruptured) causing immediate release of brake fluid underneath driver front floor pan at location of interest mentioned in recall/"safety improvement program". Owner was not contacted regarding notice which includes inspection of brake lines, replacement of clips (to avoid wear) and possible replacement of brake line and bleeding if needed.”Owner report · Service Brakes · Mar 2016
“Tl* the contact owns a 1997 ford crown victoria. The contact stated that when the headlights were activated, the instrument panel, clock, and radio lights failed to illuminate. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 151,000.”Owner report · Electrical System · Feb 2016
“Driving east on allen street in springfield massachusetts steering control locked up resulting in a crash with a gas station pump police crash report id 15-3725-ac car was totalled out when it caught fire no noise was heard seconds before crash. I have noticed that there was a recall on the replacement parts but wonder if the oem parts could fail resulting in crash.”Owner report · Steering · Nov 2015
Show 7 more owner reports
“1997 ford crown victoria. Vehicle has had repairs done in the past and still receives same problems due to recall. *ta the consumer stated the vehicle intermittently shut down. A diagnose revealed a problem with the lighting control module. Once it was replaced, the consumer did not experience any more problems until the summer 2014 when the same problem recurred. Again, the lighting control module was replaced. *jb”Owner report · Exterior Lighting · Feb 2015
“The three bolts holding the steering gear box to the frame failed due to corrosion allowing the unit to become separated from the frame leading to a loss of steering control. *tr”Owner report · Structure · May 2014
“Tl* the contact owns a 1997 ford crown victoria. While attempting to accelerate, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where the tires, tie rods, ball joints, brakes, and battery were replaced. However, the failure kept recurring. On another occasion, the vehicle was taken to an independent mechanic and the vehicle was diagnosed with an unknown electric failure that was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.”Owner report · Electrical System · Feb 2014
“The car has a fiber glass intake and my car has about 75,000 miles..a fiberglass intake is a defected product for this part of a engine,because of the heat.I bought this car new and even paid for the extended warrenty..ford motor co. Should replace this defect part,,for free..I had to park my car over 3 years ago..”Owner report · Engine · Feb 2014
“While driving in nj, the manifold blew and made the vehicle inoperative. Luckily, my mechanic came and towed the car to his garage. The mechanic performed a pressure test and determined that the 'plastic manifold' had blown. The origin of the fluid leak was behind the alternator. Then we did some research and found out that this was a problem back in 2004-5. I never knew, nor was I notified about this problem. I am the original owner of the car. The car was just into the ford dealership to diagnose a "check engine" light on, no discussion was made about this manifold problem ... They even checked for any previous technical bulletins. So, now what happens?”Owner report · Engine And Engine Cooling · Nov 2010
“I own a 1997 crown victory , with 98015 miles, and within 6 mo. Of each event I have had 3 lower ball joints to falling out. Please tell me if ford doing anything to keep people driving 1997 ford crown victory safe? This is very dangerous for the person that is driving and the on coming person, which could be ford motor company ceo, or worst his wife, or my wife !!!!!!!! *tr”Owner report · Suspension · Oct 2010
“I own a 1997 crown vic less than 100 thousand miles. Bought the car 2 years ago at dealership in louisville ky. Found out there was recalls on vehicle after purchase was told carmax was good. Now here I sit with a cracked intake manifold which was recalled, but noone every fixed it. Someone should be responsible for this, yes was a recall shouldn't there be a law to make someone stand behind the crack intake manifold this was a 1 owner when I bought it with only like 60000 miles,. *tr”Owner report · Engine And Engine Cooling · Jun 2010
When filing, owners marked a crash in 9 of these complaints and injuries in 18 - self-reported to NHTSA, not verified accident statistics.
Recalls - 11 campaigns
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.
Remedy: DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, DEALERS WILL REPAIR THE BRAKE LINE. THIS CAMPAIGN BEGAN ON JULY 15, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.
Remedy: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES.
Remedy: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.
Specifications
Factory options offered for the 1997 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Crown Victoria by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 1997 Ford Crown Victoria reliable?
NHTSA has 288 owner complaints and 11 recall campaigns on record for the 1997 Ford Crown Victoria. The most complained-about area is engine and engine cooling (27% of complaints).
At what mileage do 1997 Ford Crown Victoria problems usually appear?
Half of the complaints that mention mileage were filed at 86,000 miles or less.
Does the 1997 Ford Crown Victoria have open recalls?
11 recall campaigns have been issued, the latest concerning steering. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.