2017 Ford C-Max: problems, recalls and reliability
1 recall and 15 owner complaints on record; most reports concern steering.
Data updated weekly · latest recall Jun 2022
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 15 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2017 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the steering wheel detached from the steering column. The contact stated that the steering wheel had loosened. The vehicle was taken to the dealer, where it was diagnosed with a detached steering wheel bolt. The contact was informed that the steering wheel bolt needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 43,896.”Owner report · Steering · Jul 2025
“Car accelerated by itself in Drive. I'd to either apply brake or put the car in Neutral to stop it. When shifted back to D, it auto accelerated. After I got home, shut it off and after 10 min. it started working normally.”Owner report · Engine · Apr 2024
“The contact owns a 2017 Ford C-Max Energi. The contact stated while driving 3 MPH, the vehicle started to stall and failed to accelerate while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed that gasoline was leaking onto the wires and spark plugs. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.”Owner report · Fuel System, Gasoline · Oct 2022
Show 7 more owner reports
“Ford Dealer Service recommends I replace lug nuts. I have 35th miles. That they are expanding and Ford cannot assure they or other repair shops will be able to remove lug nuts for repairs or replacements such as brakes, tires, etc. I read many complaints online about this problem, that the lug nut can break causing other lug nuts to break under pressure, that cause tire to fall off. They do not replace under warranty and do not discount parts. I call upon NHTSA to have Ford recall these affected cars for replacement lug nuts. Thank you”Owner report · Wheels · Aug 2022
“The contact owns a 2017 Ford C-Max. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the failure was experienced intermittently. Parts distribution disconnect. The failure mileage was unknown.”Owner report · Power Train · Jun 2022
“Rear back-up camera does not display on dashboard console screen when air temperature is cold, i.e. below about 45º, and will only turn back on when the car has sufficiently warmed up after driving some distance. This has been happening for at least two years. When the camera is not working, there is a blind spot directly behind the car. The rear of the car proximity warning signal still works, but the screen remains black. I brought this problem to the attention of the dealership service manager, who told me he could not find anything obviously wrong.”Owner report · Electrical System · Dec 2021
“Government vehicle was parked and unoccupied when caught fire. Damaged another government vehicle parked next to it. Both total losses. State Fire Marshal was at the scene stated that it appeared the fire started around the engine compartment.”Owner report · Unknown Or Other · May 2021
“The car was in acceleration mode at every speed on the highway, residential streets, at stop signs, always exceeding the speed limits. I continually braked to maintain control. Tires squealed when I released the brake at stop signs. There was nothing under the gas pedal. I didn't dare drive into the garage; the car would have been in the kitchen. When I put it in park, engine still revved.”Owner report · Vehicle Speed Control · Mar 2020
“Uncommanded acceleration. The car accelerated to above highway speed, and required continual breaking to maintain control. When home and in park, engine continued to rev to max. Shut car down, and when restarted it returned to normal operation. No obstruction of gas pedal.”Owner report · Vehicle Speed Control · Mar 2020
“Tl* the contact owns a 2017 ford c-max. While driving 50 mph, the steering column felt loose as if it were not attached. The failure occurred without warning. The vehicle was taken to bokan ford (2 franklin park w #1, st albans city, vt), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 13,100.”Owner report · Steering · Sep 2018
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
How other years compare
Check your exact C-Max by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Ford C-Max reliable?
NHTSA has 15 owner complaints and 1 recall campaign on record for the 2017 Ford C-Max. The most complained-about area is steering.
Does the 2017 Ford C-Max have open recalls?
1 recall campaign has been issued, the latest concerning power train:shift linkage/cable/rod. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.