2007 Dodge Sprinter 3500: problems, recalls and reliability
7 recalls and 15 owner complaints on record; most reports concern air bags; the 2009 model year looks more trouble-free.
Data updated weekly · latest recall Jul 2017
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 15 owner complaints filed with NHTSA for this exact model year.
“Tl* the contact owns a 2007 dodge sprinter 3500. The contact stated that he took the vehicle in to be serviced for the NHTSA campaign number: 15v354000 (air bags), however the dealer informed the contact that he would be charged for the removal of the screen attached to the window in order to get to the passenger airbag inflator. The recall remedy was not performed. The manufacturer was not made aware of the issue. The contact did not experience a failure.”Owner report · Air Bags · Mar 2017
“For the second time since we purchased the vehicle, the tube connected to the egr valve split apart. The tube is located directly under the cab air intake, so exhaust gasses are pumped into the cab. We were fortunate that the tube broke completely apart and the presence of exhaust was obvious. Since this has happened twice in 85k miles, I am concerned the next time it might just crack and cause carbon monoxide poisoning. The failure occurred on interstate highway 10 at 65 mph. According to the service technician, the tube ruptured because the egr valve stuck closed, causing pressure to build up in the tube. I have all the parts that were replaced and can ship them to you if necessary.”Owner report · Engine · Dec 2016
“Tl* takata recall. The contact owns a 2007 dodge sprinter 3500. The contact received notification of NHTSA campaign number: 15v354000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · Sep 2016
Show 7 more owner reports
“Passenger airbag recall of appx. 2 years ago as of 8/29/2016 has no replacement for the recalled airbag leaving the passenger in danger of injury of death if and when the present airbag in the 2007 sprinter dodge chassis deploys. Replacement of airbag must be done immediately.”Owner report · Air Bags · Aug 2016
“Tl* the contact owns a 2007 dodge sprinter 3500. The contact received notification of NHTSA campaign numbers: 15v354000 (air bags) and 16v077000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available. Updated 10/04/16*lj updated 08/09/2017 *js”Owner report · Air Bags · Aug 2016
“Tl* takata recall. The contact owns a 2007 dodge sprinter 3500. The contact received a recall notice for NHTSA campaign number: 15v354000 (air bags). The dealer and manufacturer had not been able to determine when the parts would be supplied for the recall repair beyond a reasonable time frame. The contact waited longer than six months with no follow up response from the dealer and the manufacturer and was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/31/16*lj the consumer would like to have the air bags disabled or removed, until the parts arrive. Updated 05/31/16. *jb”Owner report · Air Bags · Sep 2015
“2007 dodge sprinter. Consumer writes in regards to no replacement parts available to repair passenger airbag inflator recall notice. *smd”Owner report · Air Bags · Aug 2015
“Tla* the contact owns a 2007 dodge sprinter 3500. The contact received notification of NHTSA campaign number: 15v354000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 11/23/15*lj, updated 03/21/18*jb updated 05/16/18*jb”Owner report · Air Bags · Jun 2015
“Tl* takata recall. The contact owns a 2007 dodge sprinter 3500. The contact received notification of NHTSA campaign number: 15v354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not notified of the issue. VIN tool confirms parts not available.”Owner report · Air Bags · Apr 2015
“We lost mos of our power while driving home from a trip. It felt like the transmission was completely slipping. We pulled over multiple times when it wouldn't auto shift and turned it off for awhile each time. Fortunately, we were able to limp home. We are suspecting that is the turbo resonator. We know that there have been many complaints about this faulty part. *tr”Owner report · Fuel System, Diesel · Jun 2013
Recalls - 7 campaigns
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
SPRINTER IS RECALLING 34 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 3500 CARGO VANS. SOME OF THESE VANS MAY NOT HAVE HAD THE CORRECT BRAKE COMPONENTS INSTALLED.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE MASTER BRAKE CYLINDERS AND BRAKE FLUID RESERVOIRS. THE RECALL BEGAN ON JUNE 30, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
ON CERTAIN TRUCKS, THE SCREW BOLTS OF THE FUEL TANK FASTENING STRAPS MAY NOT HAVE BEEN TIGHTENED CORRECTLY. AFTER NORMAL PRODUCTION PROCESS, THE VEHICLES ARE DISASSEMBED FOR SHIPMENT TO THE US AND THE BOLTS MAY NOT HAVE BEEN CORRECTLY TIGHTENED WHEN RE-ASSEMBLED.
Remedy: DEALERS WILL REPLACE THE SCREW BOLTS OF THE TANK FASTENING STRAPS AND THE BOLTS WILL BE TIGHTENED WITH THE CORRECT TORQUE. THE RECALL BEGAN ON OCTOBER 8, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER INTERNATIONAL AT 843-695-5041.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
SPRINTER WILL RECALL 6 MY 2007 DODGE 3500 AND FREIGHTLINER 3500 VEHICLES. THE THREADED BUSH OF THE BRAKE ADJUSTMENT OF THE PARKING BRAKE MAY BREAK. THE THREADED BUSH TOGETHER WITH THE ADJUSTMENT SCREW MAY DETACH FROM ITS BRACKET.
Remedy: DEALERS WILL REPLACE THE PARKING BRAKE ADJUSTMENT. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 27, 2009. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.
ON CERTAIN UTILITY VANS, THE CRANKSHAFT SENSOR IN CERTAIN DIESEL ENGINES COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.
Remedy: DEALERS WILL REPLACE THE CRANKSHAFT SENSORS. THE RECALL BEGAN ON MARCH 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.
How other years compare
Check your exact Sprinter 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2007 Dodge Sprinter 3500 reliable?
NHTSA has 15 owner complaints and 7 recall campaigns on record for the 2007 Dodge Sprinter 3500. The most complained-about area is air bags.
Does the 2007 Dodge Sprinter 3500 have open recalls?
7 recall campaigns have been issued, the latest concerning equipment adaptive/mobility. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.