2004 Dodge Ram 3500: problems, recalls and reliability
7 recalls and 214 owner complaints on record; the weakest area is power train (27% of complaints); the 2002 model year looks more trouble-free.
Data updated weekly · latest recall Dec 2014
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 214 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2004 Dodge RAM. The contact received recall notifications, NHTSA Capaign Number: 16V352000 (Air Bags and NHTSA Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In addition, the contact was informed that the parts were unavailable until October 2026. The manufacturer was contacted. The cotnact was informed that the parts were unavailalbel.”Owner report · Air Bags · May 2026
“upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460”Owner report · Suspension · Apr 2021
“Have to use force to engage clutch to start vehicle. The vehicle was stationary with a trailer attached. Unable to turn off vehicle when fueling due to probability that it would not start. Tried jumper cables without success. After stomping clutch several times vehicle started.”Owner report · Electrical System · Dec 2019
Show 7 more owner reports
“Steering became loose and had 1-2inches of slack before guiding the vehicle properly. Replaced with new steering unit. Transmission would not shift into low gear at busy intersection entering freeway. *tr started in second or third required costly rebuild. Fuel gauge reads empty required new unit in fuel tank.”Owner report · Fuel/Propulsion System · Jul 2019
“2004 dodge ram 3500. Consumer writes in regards to numerous repairs made to vehicle. *ld the consumer stated the dealer has held the vehicle without making any repairs, or predictions on when the repairs would be completed. *js”Owner report · Unknown Or Other · Mar 2019
“Purchased used 2004 dodge 3500 and while driving homedoing 60 mph I experienced such a violent shacking of the front end I nearly loss control of my truck and struck another vehicle on the highway. My wife and I could have been killed. I later learned that this truck suffers from death wobble which dodge is aware of. As a retired police officer with 30 years I would have towed this truck as unsafe until proper repairs were made based on the violent shaking and loss of steering control the driver experiences. Very dangerous situation that needs to be addressed.”Owner report · Steering · Feb 2019
“"takata recall" I have attempted to get my airbag replaced and the dealership states that they cannot work on the vehicle because it has aftermarket wiring. The wiring is not attached to the airbag and should have no impact on the ability of a replacement airbag working. The current fix they desire is for me to find a shop of some kind that removes head units and have them remove at my cost, and then have the airbag installed and then have the head unit re-installed at my cost. I purchased the vehicle as is a little over a year ago. I just want my truck to be safe for my family to be in. My current case number with dodge customer service is 34528836. Please help me get this fixed.”Owner report · Air Bags · Jun 2018
“Automatic trans.-when placed in park, cannot get it out of park it seems as though the solenoid that releases the parking pawl does not always release.”Owner report · Unknown Or Other · Feb 2018
“Driver's door lock actuator quit working, key would not open no entrance by key fob. Had to have it replaced.car was stationary when discovered.”Owner report · Electrical System · Jan 2018
“2004 dodge ram 3500. Consumer writes in regards to parts not being available to perform passenger airbag safety recall. *ld updated 11/06/207*js”Owner report · Air Bags · Sep 2017
When filing, owners marked a crash in 42 of these complaints and injuries in 19 - self-reported to NHTSA, not verified accident statistics.
Recalls - 7 campaigns
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.
Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
Remedy: FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.
Remedy: LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Ram 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Dodge Ram 3500 reliable?
NHTSA has 214 owner complaints and 7 recall campaigns on record for the 2004 Dodge Ram 3500. The most complained-about area is power train (27% of complaints).
At what mileage do 2004 Dodge Ram 3500 problems usually appear?
Half of the complaints that mention mileage were filed at 66,053 miles or less.
Does the 2004 Dodge Ram 3500 have open recalls?
7 recall campaigns have been issued, the latest concerning power train:automatic transmission:lever and linkage:column shift. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.