2002 Chrysler Voyager: problems, recalls and reliability
7 recalls and 89 owner complaints on record; the weakest area is air bags (25% of complaints); the 2003 and 2004 model years look more trouble-free.
Data updated weekly · latest recall Aug 2010
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 89 owner complaints filed with NHTSA for this exact model year.
“Takata recall I own a 2002 chrysler voyager minivan. At about 85,000 miles I noticed the airbag light on the dashboard was coming on sporadically. Eventually it started remaining on all the time from the moment I started the ignition. I took it to a local chrysler dealer to have it inspected. They told me there was a problem with the clock spring and that it needed to be replaced and would cost me about $350. Earlier reproductions of this model have been recalled for problems with clock springs but mine is not because it was manufactured two years too late.”Owner report · Air Bags · Apr 2018
“Tl* the contact owns a 2002 chrysler voyager. The contact stated that the vehicle's brake seal fractured and caused the brakes not to work properly. The vehicle was taken to a dealer to be diagnosed and repaired. The manufacturer was not made aware of the issue. The failure mileage was 153,000.”Owner report · Service Brakes · Oct 2015
“Tl* the contact owns a 2002 chrysler voyager. While driving at various speeds, the contact noticed fuel fumes in the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the /ailure. /the failure mileage was 150,000. Updated 01/27/16*lj”Owner report · Fuel/Propulsion System · Oct 2015
Show 7 more owner reports
“From cold tires the vehicle traveled approximately 10 miles at varying speeds (30 - 60 mph). At that point the right rear tire blew out with two (2) vertical separations in the side wall from the bead to the tread on the outside of the tire, and the tread separated from the side wall for approximately six (6) inches on the inside of the tire. All three (3) separations were completely through the tire.”Owner report · Tires · Sep 2015
“Tl* the contact owns a 2002 chrysler voyager. The contact stated that the horn and shift anti-lock were defective. The dealer and manufacturer were notified of the failure but denied any assistance with repairs to the failure. The vehicle was not repaired. The failure mileage was 166,000 and the current mileage was 189,000.”Owner report · Electrical System · Sep 2011
“Tl* the contact owns a 2002 chrysler voyager. The contact was attempting to change a tire when he was unable to remove the spare tire from underneath the vehicle due to excessive rust and corrosion. The failure was neither diagnosed nor repaired. The VIN was unavailable. The failure and current mileage was 110,000. Updated 02/23/11*lj updated 03/09/11”Owner report · Equipment · Dec 2010
“Airbag lit stays light al the time,was told it was a bad sensor,there was never a recall for it. You would think there would be since its a safety feature 'air bag light'. The check engine light stays lit too, that has been on since my car had a tuneup done was also told that was a bad sensor . The dealer should recall these features I've heard there was alot of the same problem other people were having too. *tr”Owner report · Air Bags · Oct 2008
“The clock spring in my voyager is failing. The horn no longer works and the airbag light goes on and off intermittently. Chrysler has recalled this minivan before but did not extend the recall to the 2002 year. I am concerned that I could be in an accident and the airbag would not deploy. *tr”Owner report · Air Bags · Sep 2008
“Had vehicle 3 wks,1st problem took it back to dealer in pittsburgh, ks. The sway bar bushing was wore out. 2nd problem was driving down highway, vehicle would not accelerate, stopped moving completely. Took to dealer again. Warranty ran out on transmission at 70,000, there were only 73,000 miles, would fix for 3,200. Took to mechanic, in stockton, mo. Fixed for 1,000. The planetarium weld had busted, he informed me that it is a very common problem. 3rd problem took nephew home when I went to unbuckle his seat beat, the latch and all come up out of seat,, very scary, could have been is accident..had not yet took to dealer. Just happened one day ago. *tr”Owner report · Power Train · Jul 2008
“Tl*the contact owns a 2002 chrysler voyager. The contact's vehicle was rear-ended while approaching a red light. The impact pushed her vehicle forward and the rear driver side seat struck the contact in the back of her neck. She sustained neck injuries and was taken to a local hospital. A police report was filed. The entire rear seat was damaged, but repairable. The vehicle was driven to the contact's residence. The speed and powertrain were unknown. The current and failure mileages were 125,000.”Owner report · Seats · Aug 2007
When filing, owners marked a crash in 5 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 7 campaigns
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Specifications
Factory options offered for the 2002 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Voyager by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2002 Chrysler Voyager reliable?
NHTSA has 89 owner complaints and 7 recall campaigns on record for the 2002 Chrysler Voyager. The most complained-about area is air bags (25% of complaints).
At what mileage do 2002 Chrysler Voyager problems usually appear?
Half of the complaints that mention mileage were filed at 48,000 miles or less.
Does the 2002 Chrysler Voyager have open recalls?
7 recall campaigns have been issued, the latest concerning equipment. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.