1998 Chrysler Town And Country: problems, recalls and reliability
10 recalls and 296 owner complaints on record; the weakest area is engine and engine cooling (19% of complaints).
Data updated weekly · latest recall Aug 2010
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 296 owner complaints filed with NHTSA for this exact model year.
“This vehicle has stalled while driving on the highway with my kids in the car leaving me with no power no brake had to quickly turn off to the shoulder and try to restart it is happening on a daily basis and is very dangerous I had a recall part replaced by dealer and still nothing something has to be done as I see this is a common factor and eventually will cause a major accident”Owner report · Electrical System · Jun 2017
“While driving in snow and rain for one day the steering wheel froze up, the battery light went on, and I was no longer able to drive. I was on a flat street and in motion when it occurred.”Owner report · Steering · Dec 2015
“Complete failure of the brake system due to a rupture of a brake line. Lucky for us we were on a flat section of road and drifted to a stop. If we had been three seconds later we would have crashed into cross traffic.”Owner report · Service Brakes · Sep 2015
Show 7 more owner reports
“Vehicle continues to turn off when slowing down and must restart vehicle while approaching a light or going up a hill. Vehicle taken to repair shop prior and could not find anything wrong with vehicle, repair shop confirmed issues. Have report from shop indicating concern for safety while driving vehicle. Looked for recalls regarding this and nothing reported. Again, vehicle stops running intermitently and must restart vehicle. All power to vehicle stops. *tr”Owner report · Steering · Nov 2014
“Tl* the contact owns a 1998 chrysler town and country. While driving approximately 35 mph, the vehicle stalled and the battery, ABS, trac off, and seat belt warning indicators illuminated. The vehicle was unable to restart. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 146,986.”Owner report · Service Brakes · Oct 2014
“Tl* the contact owns a 1998 chrysler town and country. While driving approximately 55 mph, the instrument panel gauges failed and the vehicle stalled. The contact had to leave the vehicle parked for several days before it would restart. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 203,000.”Owner report · Electrical System · Aug 2014
“The airbag light had been on for months and was on when I bought the car last november, 2013. So it had been on for an unknown period of time. The horn and cruise control stopped working after I blew the horn at someone who did not turn on green arrow in front of me. I am sure it was the clockspring which operates those three features. The dealer would not fix it at chrysler's cost because the VIN number was not part of the clockspring recall. *tr”Owner report · Air Bags · Mar 2014
“Tl* the contact owns a 1998 chrysler town and country. While driving various speeds, the instrument panel failed to illuminate. The contact mentioned that the vehicle failed to start when in accessory mode. In addition, the contact would have to wait several hours before the vehicle would start. The independent mechanic was unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 246,000.”Owner report · Electrical System · Nov 2013
“Serpentine belt slipped off when driving in rainy conditions with child in vehicle. Causing loss of power steering and engine to overheat. Was stranded and had to call family to be picked up. Had to have car towed and pay out of pocket expense to have serpentine belt put back on. *tr”Owner report · Steering · Oct 2013
“Tl* the contact owns a 1998 chrysler town and country. The contact stated that when driving at various speeds, the speedometer needle would indicate a reading of zero. The failure recurred numerous times. Every single gauge on the instrument panel failed, including the instrument panel back lights. The vehicle was not repaired. The failure and current mileage was 160,000.”Owner report · Electrical System · May 2013
When filing, owners marked a crash in 12 of these complaints and injuries in 11 - self-reported to NHTSA, not verified accident statistics.
Recalls - 10 campaigns
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Specifications
Factory options offered for the 1998 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Town And Country by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 1998 Chrysler Town And Country reliable?
NHTSA has 296 owner complaints and 10 recall campaigns on record for the 1998 Chrysler Town And Country. The most complained-about area is engine and engine cooling (19% of complaints).
At what mileage do 1998 Chrysler Town And Country problems usually appear?
Half of the complaints that mention mileage were filed at 97,000 miles or less.
Does the 1998 Chrysler Town And Country have open recalls?
10 recall campaigns have been issued, the latest concerning equipment. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.