2014 Chevrolet Suburban: problems, recalls and reliability
3 recalls and 59 owner complaints on record; the weakest area is air bags (30% of complaints).
Data updated weekly · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 59 owner complaints filed with NHTSA for this exact model year.
“Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.”Owner report · Fuel/Propulsion System · Aug 2023
“There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.”Owner report · Suspension · Apr 2023
“Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.”Owner report · Air Bags · Jan 2022
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“Takata Recall. The contact owns a 2014 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Sep 2021
“Dash has cracked completely front to back on drivers side, and has several cracks around the air bag on passenger side. Nothing has happened to cause stress on the dash that would cause these cracks”Owner report · Unknown Or Other · Sep 2021
“The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000”Owner report · Electrical System · Jul 2021
“Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.”Owner report · Unknown Or Other · Jun 2021
“We need to sell this vehicle, which our company can not do with an open recall on it - the auction company will not allow it. I called Gene Messer Chevy and spoke with Keith & was told they CAN NOT repair yet As recall was listed in Feb, this is affecting our ability to dispose of vehicle in timely manner. My company is AgriSompo North America and the vehicle is located at our Lubbock Texas office.”Owner report · Air Bags · May 2021
“Tl* the contact owns a 2014 chevrolet suburban. The contact stated that while his wife was driving at an undisclosed speed, the vehicle loss motive power. The vehicle was taken to an independent mechanic and diagnosed as transmission control system failure. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 187,000.”Owner report · Power Train · Apr 2021
“Takata Recall. The contact owns a 2017 Chevrolet Suburban. The contact received notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.”Owner report · Air Bags · Feb 2021
When filing, owners marked a crash in 0 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14515.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Remedy: GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
How other years compare
Check your exact Suburban by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Chevrolet Suburban reliable?
NHTSA has 59 owner complaints and 3 recall campaigns on record for the 2014 Chevrolet Suburban. The most complained-about area is air bags (30% of complaints).
At what mileage do 2014 Chevrolet Suburban problems usually appear?
Half of the complaints that mention mileage were filed at 59,000 miles or less.
Does the 2014 Chevrolet Suburban have open recalls?
3 recall campaigns have been issued, the latest concerning electrical system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.