2004 Chevrolet Suburban: problems, recalls and reliability
7 recalls and 406 owner complaints on record; the weakest area is electrical system (35% of complaints); the 2005 and 2006 model years look more trouble-free.
Data updated weekly · latest recall Dec 2007
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 406 owner complaints filed with NHTSA for this exact model year.
“Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.”Owner report · Air Bags · Mar 2026
“The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.”Owner report · Electrical System · Apr 2024
“Tl* the contact owns a 2004 chevrolet suburban. The contact stated that while shifting gears, there was an abnormal clunking sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where there were unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 238,239.”Owner report · Structure · Sep 2020
Show 7 more owner reports
“The hydro booster is defective. The car triggers my breaks and makes noises make steering braking difficult. It happens everyfay throught the day while im driving”Owner report · Electronic Stability Control (Esc) · Jul 2020
“Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns”Owner report · Steering · Mar 2020
“Rear tailgate glass has separated from the glued on hinges and dropped down on the drivers side. This appears to be an ongoing design, quality issue and has happened on a large number of suv style chevrolet vehicles as can be seen using a simple internet search concerning this issue.”Owner report · Visibility/Wiper · May 2019
“Tl* the contact owns a 2004 chevrolet suburban. While the vehicle was in motion, the driver's side air bag deployed with force. A yellow substance emitted inside the vehicle when the failure occurred. The deployment occurred without warning or an impact. There were no injuries. A police report was filed. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 128,000.”Owner report · Air Bags · Mar 2019
“Takata recall. The gauge cluster stopped working. Now the ignition and ac will not work. Oil pressure sensor reading wrong. Took it to get code read and 35 codes came up. Had to put on a toggle switch just to start it. Cant see speed and that makes it very dangerous to drive at this point. Think all of this is due to water leak on drivers side. Steering controls stopped working today. This really need to be a safety concern to the manufacturer as it could really get someone hurt or killed.”Owner report · Electrical System · Nov 2018
“Tl* the contact owns a 2004 chevrolet suburban. The contact stated that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 04v045000 (service brakes, hydraulic). There were no warning indicators illuminated. An independent mechanic diagnosed that the brake booster system needed to be repaired. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 192,000.”Owner report · Service Brakes · Oct 2018
“The brake fluid lines rusted at the area under the driver side wheel, causing the fluid to leak unexpectedly, thus rendering no brakes. The leak happened on my vehicle and another in this same area. The mechanic said there could be is a problem in the manufacturing of the lines due to the construction and because its too close to the wheel salt and road conditions causes this area to rust more easily. He's had a number of chevy sub. With this same problem in for repair/replacement.”Owner report · Service Brakes · Oct 2017
When filing, owners marked a crash in 15 of these complaints and injuries in 12 - self-reported to NHTSA, not verified accident statistics.
Recalls - 7 campaigns
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Remedy: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Suburban by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Chevrolet Suburban reliable?
NHTSA has 406 owner complaints and 7 recall campaigns on record for the 2004 Chevrolet Suburban. The most complained-about area is electrical system (35% of complaints).
At what mileage do 2004 Chevrolet Suburban problems usually appear?
Half of the complaints that mention mileage were filed at 78,457 miles or less.
Does the 2004 Chevrolet Suburban have open recalls?
7 recall campaigns have been issued, the latest concerning fuel system, gasoline. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.