2004 Chevrolet Silverado: problems, recalls and reliability
15 recalls and 622 owner complaints on record; the weakest area is electrical system (24% of complaints); the 2005 and 2006 model years look more trouble-free.
Data updated weekly · latest recall Aug 2008
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 622 owner complaints filed with NHTSA for this exact model year.
“Brake failure today on chevy siverado. Driving 55 mph on highway. The car ahead of me slowed and I braked. Peddle went to the floor without stopping vehical. Was able to come to stop and could see rusted brake lines by driver door. Had wife press brake peddle to see fluid sraying from rusted area. Had zero braking power when first went out”Owner report · Service Brakes · Mar 2016
“Rear brake line blew when trying to apply brakes. No indicator lights or anything pedal just went straight to the floor. Had to swerve off the road into an embankment to avoid a collision at a red light! Mechanic said that all my brake lines were rusted and it was just a matter of time before another one was to fail.”Owner report · Service Brakes · Jan 2016
“Tl* the contact owns a 2004 chevrolet silverado. The contact heard an abnormal noise coming from the driver seat. The vehicle was taken to an independent mechanic who diagnosed that the ecm box was damaged and needed replacement. The vehicle was repaired. The manufacturer was not notified. The contact also stated that the same failure occurred in december of 2015. The approximate failure mileage was 78,344.”Owner report · Electrical System · Dec 2015
Show 7 more owner reports
“I was driving on rt.7 in schenectady ny, speed was around 35mph, traffic signal changed to red, as I was appling the brakes the peddal suddenly went to the floor, lucky for me there were no cars in front of me, or in the intersection. My truck did envetually stop, but it was after passing thru the intersection. The red light on the dash did not come on till the brakes failed. Further inspection revealed main brake line to the rear wheels blew due to rust.”Owner report · Service Brakes · Dec 2015
“Tl* the contact owns a 2004 chevrolet silverado. The contact stated that the instrument panel would not illuminate at night to display pertinent information, such as the speedometer. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 277,638.”Owner report · Electrical System · Nov 2015
“Tl* the contact owns a 2004 chevrolet silverado equipped with yokohama geolandar a/t-s tires, size: lt215/85r16 (na). The contact stated that the tires failed to pass an inspection because the tread was too thin. The tires were not diagnosed or replaced. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 144,322 and the tire failure mileage was 25,000.”Owner report · Tires · Oct 2015
“Brakes failed suddenly due to severely corroded brake lines. Brake pedal was slightly mushy at stop sign coming off of freeway. At the next stop sign (3-way intersection on 55-mph county highway) the pedal went right to the floor. Fortunately there was nobody in the intersection or a serious accident may have occurred. Apparently gm's position is that brake lines are maintenance item, and this is normal wear and tear, which is ridiculous. I've owned older vehicles (including a nearly 50-year old chevrolet truck) in snow country and have never seen brake lines this rusty. I am very fortunate the rupture did not occur in an emergency braking situation.”Owner report · Service Brakes · Oct 2015
“While exiting of a highway and traveling 25 mph my brakes completely failed. I pushed the pedal to the floor several times but it did not slow the truck. As a result I rear ended a vehicle in front of me. I had now warning or check light for the brakes previous or since. Upon inspection I discovered corroded and leaking brake lines in the middle section of my truck.”Owner report · Service Brakes · Oct 2015
“Tl* the contact owns a 2004 chevrolet silverado. While driving at an unknown speed, the brake pedal was depressed and extended to the floorboard. The contact placed the vehicle in neutral and was able to stop the vehicle. The contact then placed the vehicle in park, depressed the brake pedal once more and the brake pedal went to the floorboard and the brake warning light illuminated. The contact stated that upon inspection, the brake lines underneath of the vehicle were corroded. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,527.”Owner report · Service Brakes · Sep 2015
“Tl* the contact owns a 2004 chevrolet silverado. The contact stated that while driving at approximately 30 mph, the brakes suddenly failed and the driver lost control of the vehicle. As a result, the contact crashed into a ditch. The contact indicated that when depressing the brake pedal, it extended to the floorboard. The independent mechanic examined the vehicle and discovered that brake lines had rusted. The contact also discovered that the frame, the rocker panels and the tailgate hinges had also rusted. The manufacturer was notified of the failure. The failure mileage was 113,000. The VIN was not available.”Owner report · Service Brakes · Aug 2015
When filing, owners marked a crash in 56 of these complaints and injuries in 36 - self-reported to NHTSA, not verified accident statistics.
Recalls - 15 campaigns
CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Remedy: BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.
CERTAIN EXTENDED AND REGULAR CAB PICKUP TRUCKS AND CARGO VANS CONVERTED TO COMPRESSED NATURAL GAS (CNG) FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' THESE VEHICLES HAVE ONE SEATING POSITION, THE CENTER REAR SEAT, EQUIPPED WITH CHILD RESTRAINT LOWER ANCHORAGES.
Remedy: TO BRING THE STANDARD CAB AND CARGO VAN VEHICLES INTO COMPLIANCE, DEALERS WILL INJECT EPOXY INTO THE AIR BAG OFF SWITCH TO PREVENT AIR BAG ACTIVATION, RELOCATE THE SWITCH BEHIND THE INSTRUMENT PANEL AND THEN INSTALL A COVER OVER THE RESULTING OPENING. THE SUN VISOR LABEL AND OWNER'S MANUAL WILL ALSO BE CHANGED. THE CORRECTION FOR THE EXTENDED CAB VEHICLE WILL CONSIST OF CHANGING THE FRONT PASSENGER SEAT TO A SEAT THAT HAS CHILD RESTRAINT LOWER ANCHORAGES. THE RECALL BEGAN ON SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
AFTERMARKET PICKUP TRUCK OVER-THE-RAIL BEDLINERS MANUFACTURED FOR INSTALLATION ON 1999-2004 CHEVROLET SILVERADO AND GMC SIERRA PICKUP TRUCKS. THE TOGGLE WING ASSEMBLY USED TO ATTACH THE BEDLINER TO THE TRUCK BED IS NOT ENGAGING FULLY IN THE STAKE POCKET OF THE PICKUP TRUCK.
Remedy: DURAKON WILL ISSUE A PRESS RELEASE IN ATTEMPT TO NOTIFY CUSTOMERS THAT COULD HAVE PURCHASED THE DEFECTIVE BEDLINER. IF YOU PURCHASED EITHER A DURAKON ALLSTAR OF PATRIOT OVERRAIL BEDLINER SINCE AUGUST 1, 2003, FOR 1999 TO 2004 CHEVROLET SILVERADO OR GMC SIERRA TRUCKS, OR PURCHASED ONE OF THESE PICKUP TRUCKS WITH EITHER BRAND BEDLINER ALREADY INSTALLED, YOU SHOULD RETURN TO AN AUTHORIZED DURAKON DEALER SO THAT THE BEDLINER CAN BE INSPECTED AND, IF NECESSARY, REPAIRED WITH A NEWLY DESIGNED TOGGLE WING FASTENING SYSTEM, OR IF REQUIRED, REPLACED WITH A NEW BEDLINER FREE OF CHARGE. PLEASE CALL THE DURAKON HOTLINE AT 1-800-933-4200 TO FIND THE NEAREST AUTHORIZED DURAKON DEALER.
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Remedy: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Remedy: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.
Remedy: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
How other years compare
Check your exact Silverado by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Chevrolet Silverado reliable?
NHTSA has 622 owner complaints and 15 recall campaigns on record for the 2004 Chevrolet Silverado. The most complained-about area is electrical system (24% of complaints).
At what mileage do 2004 Chevrolet Silverado problems usually appear?
Half of the complaints that mention mileage were filed at 49,000 miles or less.
Does the 2004 Chevrolet Silverado have open recalls?
15 recall campaigns have been issued, the latest concerning air bags:frontal. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.